KINGS HOTEL-CUSTOMER COMMENTS
     I cannot say enough good things about the Kings Hotel. Till rooms were large, clean and comfortable
and the hotel workers were excellent. They were even able to book several sightseeing trips to different
parts of the city for us. Next time I come to London I will certainly be staying there again.
     Bob smith Manchester, UK: February 2008
     The hotel 'a restaurant made the best food I have ever tasted. I am still dreaming about their roast beef
and potatoes. I had it for lunch and dinner almost every day I was there. I wanted to have it for breakfast too,
but it wasn't on the breakfast menu. The restaurant was a little expensive and the waiters were a bit careless
but I still think the hotel was great.
     Rachel Jones New York, USA: December 2007
     I just want to tell visitors something about the swimming pool, at the Kings Hotel. When I was there, the
water was very dirty, almoshgreen. It really made me feel sick. When my drink fell in the water I asked the
worker if I could have another one. After waiting for half an hour he still had not brought me one so I returned
to my room.... At least the room was very nice.
     Michael Palin Sydney, Australia: August 2007
     This time last year I was in London for the first time and stayed at this hotel. I found the workers there
to be very friendly and helpful. The manager kindly gave me directions to the London Museum and Big Ben
and one time he even had a worker take me to the train station entrance. My room was also wonderful and
from the window Icould see the Thames River.
     Ma Li Beijing, China: June 2007
     ￡6 for a cup of coffee in the cafe! ￡ 3 for a postcard in the gift shop! ￡ 33 for a T-shirt from the
clothes store! I will never be coming back here. That's for certain.
     Julie Whinger Paris, France: May 2007

1. What do most people agree is very good at the hotel?

A. The workers.
B. The rooms.
C. The food.
D. The price.

2. Why was Mr. Palin unhappy with the hotel?

A. He waited too long for his food.
B. His room was small.
C. The pool was not clean.
D. It had no drinks.

3. Who was most unhappy with the hotel?

A. Ms. Ma.
B. Ms. Jones.
C. Mr. Smith.
D. Ms. Whinger.

4. What do we know about this hotel?

A. It is near the river.
B. It is a five-star hotel.
C. The gift shop sells T-shirts.
D. Its restaurant serves few dishes.

5. When did Ms.-Ma Li stay at the hotel?

A. June, 2006.
B. May, 2007.
C. June, 2007.
D. June, 2008.