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19.①In our lives,we sometimes say or do something that may hurt others.Then we need to apologize (道歉).Making an apology helps to improve an injured friendship.
   ②We are already familiar with some expressions for apologizing,such as"Excuse me"or
I'm sorry".There are also other ways to apologize,such as"Pardon"and"I apologize".When you have missed your have missed your friend's party,you might say,"I was really busy that day and just couldn't make it.I sincerely apologize."When you get angry with someone and realize you are wrong,you may say,"I am sorry.I apologize for my poor attitude."
   ③When a person apologizes to you,it is necessary to reply politely,"It's all right,"or"Never mind."If the situation is necessary to reply politely,"It's all right,"or"Never mind."If the situation is more serious and the person is really sincere,you might say,"I understand how you feel,"or"We all make mistakes."
Sometimes people apologize not for having done something wrong,but for the inconvenience they have caused.On the building under repair you may see sins reading,"We are rebuilding our store to serve you better.Please pardon our dust."In the supermarket you may hear a salesperson say,"I'm sorry it has been sold out today.Would you please come tomorrow?"
⑤People sometimes are embarrassed to make an apology,because they do not want to lose face.Yet there are ways to make an"indirect apology".Making an apology on the phone is not a direct or very personal way of apologizing,but it is sometimes the best choice.If one is not so familiar with the other and they might feel there is a chance of unpleasantness,some"distance"is often safer and understandable.
Learning how to apologize is important in our life.We don't lose face when we apologize.Instead,we'd lose face if we never say sorry for our mistakes.
A.How to give an answer to an apology
B.The ways of making an apology
C.Why should we make an apology
D.How to avoid (避免) a face-to-face apology
67.Paragraph ①:C
68.Paragraph ②:B
69.Paragraph ③:A
70.Paragraph ⑤:D.

分析 文章大意:本文是说明文,说明了我们为什么要道歉,道歉的方式,如何回答对方道歉以及如何避免面对面的道歉.

解答 67-70:CBAD
67题答案:C 考查细节理解题,根据文中的第一段In our lives,we sometimes say or do something that may hurt others.Then we need to apologize (道歉).Making an apology helps to improve an injured friendship在我们的生活中,我们有时会说或做一些可能伤害别人的事,然后我们需要道歉,道歉有助于改善受伤的友谊可知 为什么道歉,故答案是C.
68题答案:B 考查细节理解题,根据文中的第二段We are already familiar with some expressions for apologizing我们已经熟悉了一些道歉的表达方式可知 是道歉的方式,故答案是B.
69题答案:A 考查细节理解题,根据文中的第三段When a person apologizes to you,it is necessary to reply politely,"It's all right,"or"Never mind当一个人向你道歉,要有礼貌地回答,"没事的"或"不要紧可知如何回答别人的道歉,故答案是A.
70题答案:D 考查细节理解题,根据文中的第四段People sometimes are embarrassed to make an apology,because they do not want to lose face人们有时不好意思道歉,因为他们不想丢脸可知后面是如何避免面对面道歉,故答案是D.

点评 本文是一篇日常生活类阅读,题目涉及多道细节理解题,做题时结合原文和题目有针对 性找出相关语句进行仔细分析,结合选项选出正确答案.

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