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In ancient Egypt, the pharaoh(法老) treated the poor message runner like a prince when he arrived at the palace, if he brought good news. However, if the exhausted runner had the misfortune to bring the pharaoh unhappy news, his head was cut off.

Shades of that spirit spread over today’s conversations. Once a friend and I packed up some peanut butter and sandwiches for an outing. As we walked light-heartedly out the door, picnic basket in hand, a smiling neighbor looked up at the sky and said, “Oh boy, bad day for a picnic. The weatherman says it’s going to rain.” I wanted to strike him on the race with the peanut butter and sandwiches. Not for his stupid weather report, for his smile.

Several months ago I was racing to catch a bus. As I breathlessly put my handful of cash across the Greyhound counter, the sales agent said with a broad smile, “Oh that bus left rive minutes ago.” Dreams of head-cutting!

It’s not the news that makes someone angry. It’s the unsympathetic attitude with which it’s delivered. Everyone must give bad mews from time to time, and winning professionals do it with the proper attitude. A. doctor advising a patient that she needs an operation dose it in a caring way A. boss informing an employee he didn’t get the job takes on a sympathetic tone. Big winners know, when delivering any bad news, they should share the feeling of the receiver.

Unfortunately, many people are not aware of this. When you’re tired from a long flight, has a hotel clerk cheerfully said that your room isn’t ready ye? When you had your heart set on the toast beef, has your waiter merrily told you that he just served the last piece? It makes you as traveler or diner want to land your fist right on their unsympathetic faces.

Had my neighbor told me of the upcoming rainstorm with sympathy, I would have appreciated his warning. Had the Greyhound salesclerk sympathetically informed me that my bus had already left, I probably would have said, “Oh, that’s all right. I’ll catch the next one.” Big winners, when they bear bad news, deliver bombs with the emotion the bombarded (被轰炸的) person is sure to have .

1.In Paragraph 1, the writer tells the story of the pharaoh to    .

A. make a comparison B. introduce a topic  C. describe a scene  D. offer an argument

2.In the writer’s opinion, his neighbor was _____________.

A. friendly  B. warm-hearted  C. not considerate   D. not helpful

3.From “Dreams of head-cutting!”(Paragraph 3), we learn that the writer    .

A. was mad at the sales agent.

B. was reminded of the cruel pharaoh

C. wished that the sales agent would have had dreams.

D. dreamed of cutting the sales agent’s head that night.

4.What is the main idea of the text?

A. Delivering bad news properly is important in communication.

B. Helping others sincerely is the key to business success.

C. Receiving bad news requires great courage.

D. Learning ancient traditions can be useful.

 

【答案】

1.B。

【解析】通读全文可以知道第一段在文章中起到了引出话题的作用,所以答案为:B。

2.C。

【解析】细节判断题。作者的邻居在告诉作者天气不好的时候是笑着说,并且without sympathy,所以选C。

3.A。

【解析】推理判断题。由于售票员是大笑着说,有幸灾乐祸的样子,所以作者她她很是恼火生气,但并非真的要砍她的头。

4.A。

【解析】主旨判断题。通读全文可以知道作者要给我们讲的是在给别人传递坏的消息的时候,要注意方式的准确和得体的重要性。

 

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