Question

14．假定你是李华，5月1日在某外国网站购买了一部手机（cell phone）．使用一段时间之后，你发现它存在缺陷（如电池不耐用等）．请你给网站的客服写一封投诉信反映问题并提出解决方案．
注意：1．词数100左右．
2．可以适当增加细节，以使行文连贯；
3．开头和结尾已给出，但不计入总词数．
Dear Sir or Madam，
I am one of your customers
I'm writing to make a complaint about your goods．
I bought a cell phone from your online store on May 1st．After using it one week，I found some problems．（高分句型一）To begin with，the battery needs recharging after it is used for only several hours．It is very upsetting because I have to carry the charger all the time．In addition，the small scratches in the middle of the screen make it difficult to read．What's worse，it often crashes without any warning．Therefore，I would like you to either change the cell phone for a new one that works well or give me a full refund．（高分句型二）
I would appreciate it if you could give due attention to this matter．（高分句型三）Looking forward to your reply．
Yours sincerely
Li Hua．

Answer 1

分析 本篇书面表达属于提纲类作文，根据提示信息定你是李华，5月1日在某外国网站购买了一部手机（cell phone）．使用一段时间之后，你发现它存在缺陷（如电池不耐用等）．请你给网站的客服写一封投诉信反映问题并提出解决方案．写作时注意以下几点：1、仔细阅读有关提示，弄清试题提供的所有信息    2、提纲是文章的总体框架，要在提纲的范围内进行分析、构思和想象．要依据提示情景或词语，按照一定逻辑关系来写．本文写作时可以按照要点所给的顺序写．3、根据要表达的内容确定句子的时态、语态．4．注意使用高级词汇和句式，以增加文章的亮点．
【亮点说明】本文结构紧凑，层次分明，而且使用了多种表达：To begin with首先；In addition另外；in the middle of 在…的中间；What's worse更糟的是；Therefore因此；Look forward to盼望；
After using it one week，I found some problems．（高分句型一）
Therefore，I would like you to either change the cell phone for a new one that works well or give me a full refund．（高分句型二）
 I would appreciate it if you could give due attention to this matter．（高分句型三）

解答 Dear Sir or Madam，
      I am one of your customers．I'm writing to make a complaint about your goods．
      I bought a cell phone from your online store on May 1st．After using it one week，I found some problems．（高分句型一）To begin with，the battery needs recharging after it is used for only several hours．It is very upsetting because I have to carry the charger all the time．In addition，the small scratches in the middle of the screen make it difficult to read．What's worse，it often crashes without any warning．Therefore，I would like you to either change the cell phone for a new one that works well or give me a full refund．（高分句型二）
      I would appreciate it if you could give due attention to this matter．（高分句型三）Looking forward to your reply．
                                                                                                                                                                                            Yours sincerely，
                                                                                                                                                                                                 Li Hua

点评 英语写作是一项主观性较强的测试题．它不仅考查学生的写作基础而且还考查学生在写作过程中综合运用语言的能力．在撰写时要注意主谓语一致，时态呼应，用词贴切等．要提高英语写作水平，需要两方面的训练：一是语言基础方面的训练，要有扎实的造句、翻译等基本功，即用词法、句法等知识造出正确无误的句子；二是写作知识和能力 方面的训练以掌握写作方面的基本方法和技巧．