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On a summer evening, I was reading a newspaper in my garden. Then my 18-year-old son£¬Max , wandered out to me. We spent about an hour chatting together, . Then he went out to have another night out with his .

As he left to meet his friends, I on how our evening together had been one of my life¡¯s golden moments. , such treasured times were drawing to a . In less than a week, Max will go off to Israel, where he will study art for three years. Of course, Max¡¯s is part of the natural order. Life is rushing in, and he is moving on. I¡¯m that my son has the drive and energy to plan his own , which is the most important thing.

To , we¡¯ll have the phone and e-mail, but why do it happen so ? I wondered how Max felt about leaving. He isn¡¯t the one to his inner thoughts, and he prefers to use rather than noise to make his point. However, on my birthday last week, he gave me a card as a(n) . Inside, he had placed a scratch card(¹Î¹Î¿¨)with a top of $100,000, as well as a message. His message read, ¡°Dear Mum, I discovered on the Internet that the average cost of a child until adulthood is $106,428, so I want to show my . I hope you win. Then you can go on holiday to all the places you love.¡± Reading his words, I , cried and gave him a huge hug.

I¡¯m going to my boy. But he¡¯s no longer a boy, is he? I¡¯m going to miss this lovely young man. I didn¡¯t a bean on the scratch card, but looking at Max, I know I¡¯ve been a winner anyway.

1.A. wake B. join C. disturb D. call

2.A. tired B. delighted C. shocked D. moved

3.A. friends B. teachers C. classmates D. parents

4.A. reminded B. revised C. recovered D. reflected

5.A. Besides B. Therefore C. However D. Then

6.A. close B. wonder C. trick D. past

7.A. regretting B. maturing C. studying D. leaving

8.A. worried B. proud C. sad D. curious

9.A. happiness B. luck C. future D. business

10.A. keep in touch B. live out C. start with D. go through

11.A. quickly B. strangely C. generally D. hardly

12.A. hide B. bury C. ignore D. show

13.A. chances B. dreams C. wisdom D. wealth

14.A. memory B. gift C. praise D. honor

15.A. class B. remark C. grade D. prize

16.A. delivering B. adopting C. raising D. educating

17.A. gratitude B. doubt C. action D. opinion

18.A. puzzled B. broke C. complained D. laughed

19.A. thank B. miss C. admire D. lose

20.A. find B. plant C. win D. buy

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Monthly Talks at London Canal £¨Ô˺ӣ©Museum

Our monthly talks start at 19:30 on the first Thursday of each month except August£®Admission is at normal charges and you don't need to book£®They end around 21:00£®

November 7th

The Canal Pioneers, by Chris Lewis£®James Brindley is recognized as one of the leading early canal engineers£®He was also a major player in training others in the art of canal planning and building£®Chris Lewis will explain how Brindley made such a positive contribution to the education of that group of early ¡°civil engineers¡±£®

December 5th

Ice for the Metropolis, by Malcolm Tucker£®Well before the arrival of freezers, there was a demand for ice for food preservation and catering, Malcolm will explain the history of importing natural ice and the technology of building ice wells, and how London¡¯s ice trade grew£®

February 6th

An Update on the Cotsword Canals, by Liz Payne£®The Smoudwater Canal is moving towards reopening£®The Thames and Severn Canal will take a little longer£®We will have a report on the present state of play£®

March 6th

Eyots and Aits- Thames Islands, by Miranda Vickers£®The Thames had many islands£®Miranda has undertaken£¨´ÓÊ£©a review of all of them£®She will tell us about those of greatest interest£®

Online bookings:www.canalmuseum.org.uk/book

More into: www.canalmuseum.org.uk/whatson

London Canal Museum

12-13 New Wharf Road, London NI 9RT

www.canalmuseum.org.uk www.canalmuseum.mobi

Tel:020 77130836

1.When is the talk on James Brindley?

A£®February 6th

B£®March 6th

C£®November 7th

D£®December 5th

2.What is the topic of the talk in February?

A£®The Canal Pioneers

B£®Ice for the Metropolis

C£®Eyots and Aits- Thames Islands

D£®An Update on the Cotsword Canals

3.Who will give the talk on the islands in the Thames£®

A£®Miranda Vickers

B£®Malcolm Tucker

C£®Chris Lewis

D£®Liz Payne

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We can still be friends£¬_____we?

A£®won'tB£®haven't

C£®didn'tD£®can't

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Ali is from a Middle Eastern country£®He now stays in the USA£®He smokes a lot of cigarettes every day£®He has smoked for nine years£®Ali says, ¡° I tried to quit (·ÅÆú) smoking in my hometown, but it was impossible£®My parents smoke£®My brothers smoke£®All my friends smoke£®At parties and at meetings, almost all the men smoke£®Here in the United States, not as many people smoke£®1._______¡± Many smokers are like Ali: they want to stop smoking£®2.______They know it can cause cancer and heart disease£®But it is difficult for them to give up smoking because cigarettes have a drug in them£®The drug is nicotine£®People who smoke a lot need nicotine£®

3._____The nicotine makes him sick£®In a few days, the smoker's body is used to the nicotine, and he feels fine£®Later, the smoker needs nicotine to keep feeling fine£®Without nicotine, he feels bad£®

4.____Many people who quit will soon smoke again£®At a party or at work they will decide to smoke ¡°just one¡± cigarette£®Then they will smoke another cigarette, and another£®Soon they become smokers again£®5._______

A£®It is very hard to quit smoking£®

B£®It will be easier to change the smoking habit here£®

C£®Thus nicotine makes smokers addicted to cigarettes£®

D£®The smokers know that smoking is bad for their health£®

E£®When a person first begins to smoke, he usually feels terrible£®

F£®Maybe there is only one easy way to quit smoking: never start£®

G£®But it is said that medicine is needed to stop them from smoking£®

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D It was about midday£®I¡¯d left work early in the morning to cash a check£®I walked along to the bank and found there were only about ten or eleven customers in there, a pretty unusual number for those central banks£®

I waited until it was my turn, walked up to the desk and started talking to the bank clerk£®He had a really strange expression on his face¡ªjust sort of a blank stare£®I thought he was looking at me until I realized he was staring over my shoulder£®

I began to turn round to see what he was looking at and at the same moment, the outside bank guard, the one with the machine gun, came flying through the door and lay face down on the floor£®Following him through the door were three absolutely frightening men wearing those horrible stocking masks£®They were carrying guns; at least the one in front was carrying a pistol£®

Whether or not they said anything I can¡¯t remember to this day, or whether people just automatically put their hands up I don¡¯t know£®I put my hands up but I just didn¡¯t know what to do£®For a few moments there was just total silence, suddenly broken by the telephone ringing£®I remember wondering who was on the other end of the line£®Nobody answered the telephone, so it just kept on ringing and ringing, in this otherwise deathly quiet£®

Then two of the masked men went to the counter, jumped over it and got the cashiers and bank clerks to start filling their bags with cash£®While the two were getting the money, the one at the door covering us with the gun obviously got a bit of an anxiety attack and started swearing at them, telling them to hurry up and get a move on£®

They jumped back over the counter£®One of them lost his balance when he landed on the floor and fell over£®The other two swore at him again£®Then they left through the door, warning us, ¡°Don¡¯t move£®Stay like that with your hands up for ten minutes£®¡± Then they just disappeared and there was total silence£®

1.What could make the writer sense that something was about to happen?

A£®The small number of customers£®

B£®The total silence in the bank£®

C£®The bank clerk¡¯s unusual behavior£®

D£®The constant ringing of the phone£®

2.What was the outside bank guard¡¯s reaction to the armed robbers?

A£®He was frightened to death by the robbers£®

B£®He organized the bank clerks to fight back£®

C£®He shot at the robbers with the machine gun£®

D£®He flew through the door to catch the robbers£®

3.The man covering us with the gun at the door swore at the other two because ________£®

A£®he was afraid of getting less money

B£®he was too anxious to leave the bank

C£®one of his fellows slipped on the floor

D£®the phone kept ringing at the moment

4.From the passage we can know that ________£®

A£®there were usually less customers in the midday hour

B£®the writer didn¡¯t follow like sheep to put his hands up

C£®the bank clerks were too busy to answer the telephone

D£®three armed men robbed the central bank in broad daylight

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Everyone in business has been told that success is all about attracting and retaining (Áôס) customers. It sounds simple and achievable. But, , words of wisdom are soon forgotten. Once companies have attracted customers they often the second half of the story. In the of beating off the competition, negotiating prices, securing orders, and delivering the product, managers tend to become carried away. They forget what they regard as the boring side of business¡ª________ that the customer remains a customer.

to concentrate on retaining as well as attracting customers costs business huge amounts of money annually. It has been estimated that the average company loses between 10 and 30 percent of its every years. In constantly changing , this is not surprising. What is surprising is the fact that few companies have any idea how many customers they have lost.

Only now are organizations beginning to ________ those lost opportunities and calculate the ________ implications. Cutting down the number of customers a company loses can make a big ________ in its performance. Research in the US found that a five percent decrease in the number of defecting (Á÷ʧµÄ) customers led to ________ increases of between 25 and 85 percent.

In the US, Domino¡¯s Pizza estimates that a regular customer is worth more than $5,000 over ten years. A customer who receives a poor quality product or service on their first visit and ________ never returns, is losing the company thousands of dollars in ________ profits (more if you consider how many people they are likely to tell about their bad experience).

The logic behind cultivating customer________ is impossible to deny. ¡°In practice most companies¡¯ marketing effort is focused on getting customers, with little attention paid to ________ them¡±, says Adrian Payne of Cornfield University¡¯ School of Management. ¡°Research suggests that there is a close relationship between ________ customers and making profits. ________ customers tend to buy more, are predictable and usually cost less to service than new customers. Furthermore, they tend to be less price ________, and may provide free word-of-mouth advertising. Retaining customers also makes it ________ for competitors to enter a market or increase their________ of a market.

1.A. in particular B. in reality C. at least D. first of all

2.A. emphasize B. doubt C. overlook D. believe

3.A. excitement B. sorrow C. decision D. performance

4.A. denying B. ensuring C. arguing D. proving

5.A. Moving B. Hoping C. Starting D. Failing

6.A. shops B. guests C. opportunities D. customers

7.A. markets B. tastes C. prices D. expenses

8.A. look forward to B. gave in to C. devote to D. wake up to

9.A. Cultural B. social C. financial D. economical

10.A. promise B. plan C. mistake D. difference

11.A. cost B. opportunity C. profit D. budget

12.A. as a result B. on the whole C. in conclusion D. on the contrary

13.A. huge B. potential C. extra D. reasonable

14.A. beliefs B. loyalty C. habits D. interest

15.A. affecting B. understanding C. keeping D. attracting

16.A. introducing B. analyzing C. searching D. retaining

17.A. Assumed B. Respected C. Established D. Unexpected

18.A. agreeable B. flexible C. friendly D. sensitive

19.A. unfair B. difficult C. essential D. convenient

20.A. share B. goods C. stresses D. progress

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Though _________ about his strange clothes, she still pays no attention to it.

A. teased B. teasing C. is teased D. having teased

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Africa is no longer the continent of apparently endless conflict, hunger, disease and dictatorship(רÖÆ) that have filled people¡¯s brain for decades. Despite the obvious challenges---the outbreak of Ebola in West Africa, the threat from terrorists in Nigeria----Africa¡¯s major new tendency is of a continent on the rise.

According to the World Bank, sub-Saharan Africa¡¯s GDP growth rate of 5% over the past 15 years---almost double the global average¡ªis expected to continue well into the next decade. Consulting film A. T. Kearney predicts that by 2040 sub-Saharan Africa would be ¡° the biggest, fastest, strongest and the most attractive region for retain in the world.¡±

But the fruits of Africa¡¯s success, if not managed well, could damage this great economic and political awakening. Greater prosperity has meant Africans are living longer and healthier. At the same time, the birthrate remains high, at an average of 5.2 births per woman in Africa, compared with 1.6 in Europe and 2.1 in Asia. The young ages 15-24 make up about 37% of Africa¡¯s labor force but occupy 60% of the continent¡¯s total jobless, and a quarter of all young people haven¡¯t received any education, according to a 2011 report from the African Development Bank.

The young could be the engine that drives Africa for good or it could be its downfall if they deny education and opportunities. The World Economic Forum founder Klaus Schwab reminded Africa that 18 million jobs will have to be created every year just to accommodate Africa¡¯s current job seekers.

What is also required is great investment in both education and employment, so that the young can start building businesses and developing the technologies to provide opportunities for the coming boom generation. They deserve the chance to live without the chaos and conflict that once haunt the continent for years.

1.What is the main idea of the first two paragraphs?

A. A new Africa is appearing and developing

B. Sub-Saharan Africa¡¯s economy is on the rise

C. The outbreak of Ebola threats Africa seriously

D. The threat of terrorists in Africa is increasing quickly

2. When it comes to population, Africa isn¡¯t suffering from the fact that __________.

A. the birthrate remains high

B. the aging process speeds up

C. unemployment threats the youth

D. poor education characterizes the young

3. The underlined word ¡°accommodate¡± in Paragraph 4 probably means ¡°__________¡±.

A. train and organize

B. satisfy and arrange

C. attract and make use of

D. provide food and clothes

4. What can be inferred from the text?

A. Africa¡¯s economy boom will continue

B. Controlling the birthrate is people¡¯s top concern

C. The African young will live without chaos and conflict

D. Africa should attach importance to protecting and supporting the young

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