Since I started working part-time at a grocery store.I have learned that a customer is more than someone who buys things．To me.a customer is a person whose memory fails entirely once he or she starts 题目和参考答案——青夏教育精英家教网—

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11．Since I started working part-time at a grocery store，I have learned that a customer is more than someone who buys things．To me，a customer is a person whose memory fails entirely once he or she starts to push a shopping cart（车）．One of the first things customers forget is how to count．There is no other way to explain how so many people get in their express line，which is clearly marked 15 items（件） or less，with 20，25 or even a cart load of items．
Customers also forget why they came to the store in the first place．Just as I finish ringing up an order，a customer will say，"Oops，I forgot to pick up a fresh loaf of bread．I hope you don't mind waiting，while I go to get it．"Five minutes later，he's back with the bread，a bottle of milk，and three rolls of paper towels．What is stranger is that customers also seem to forget that they have to pay for their groceries．Instead of writing a check or looking for a credit card while I am ringing up the groceries，a customer will wait until I announce the total．Then，in surprise，she says，"Oh no，what did I do with my check book？"After 5 minutes of digging through her purse，she borrows my pen because she has forgotten hers．But I have to tolerate customers because they pay my salary，and that's something I can't afford to forget．
21．What does the author say about his customers？D
A．They can not count numbers．
B．They sometimes jump the queue．
C．They don't know how to express themselves．
D．They behave as if their memories had totally failed．
22．According to the text，who are supposed to be in the express line？B
A Customers with nothing purchased．
B．Customers with not more than 15 items．
C．Customers with items between 15 and 25
23．When customers arrive at the check-out counter，theyB
A．find their pens lost
B．go back and get more items
C．can not wait to pay for their groceries．
D．prefer paying by check to paying with a credit card．
24．We can infer from the text thatC
A．business in the grocery store runs well
B．the author finds his present job full of fun
C．the author's part-time job calls for patience
D．customers go to grocery stores without planning．

分析本文主要讲述了作者在兼职工作中遇到的一些事，有很多人在购物的时候会忘记自己需要什么，而我也会遇到各种各样的客户，这份工作需要我拥有足够的耐心，作者通过这篇文章告诉我们什么工作都不容易，要认真完成自己的工作．

解答 21．D 细节理解题，由第一段To me，a customer is a person whose memory fails entirely once he or she starts to push a shopping cart（车）．可知对我来说顾客开始推购物车时好像失去了记忆，故选D．
22．B 细节理解题，由第一段There is no other way to explain how so many people get in their express line，which is clearly marked 15 items（件） or less，with 20，25 or even a cart load of items．可知不超过十五个商品的顾客应该在快车线路，故选B．
23．B 细节理解题，由第二段Just as I finish ringing up an order，a customer will say，"Oops，I forgot to pick up a fresh loaf of bread．I hope you don't mind waiting，while I go to get it．"Five minutes later，he's back with the bread，a bottle of milk，and three rolls of paper towels．可知当顾客到达结账台的时候他们会返回去拿更多的东西，故选B．
24．C　理解推断题，结合全文可知作者的兼职需要他具有足够的耐心，故选C．

点评本文考察日常生活类阅读，要把握好人物的活动内容，时间和地点，根据题目中关键词寻找文中答案，查找文中细节后作出合理推断．

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