In order to improve relationship with others, you need to be aware of several sensible ways to complain.1, you need to be specific. Don’t say, “Boy, did you2like a fool at the party?” Instead, say, “You embarrassed me by getting3and loud and telling offensive jokes to my parents.” Secondly, stick to the present. Don’t mention old offences from last month or last year. By doing this, you4attention from the problem at hand. Moreover,5you complain, don’t add insults. If you start calling the other person names, that will6create anger and hurt any chance of getting the person to really7you. A last point to remember is to complain privately. Never criticize the other person in front of friends, parents, children, or anyone else, for that8. Criticizing in front of a third party has the same effect as9. This shames the person being criticized and makes it very likely that the person will want to attack you orally rather than listen to you.
Sensible ways to Complain:
Be specific
Stick to the present
10
Complain privately

1.
1. A.
  To start with
2. B.
  Frankly speaking
3. C.
  Anyway
4. D.
  Needless to say
2.
1. A.
  conduct
2. B.
  play
3. C.
  do
4. D.
  act
3.
1. A.
  upset
2. B.
  bored
3. C.
  delighted
4. D.
  drunk
4.
1. A.
  take away
2. B.
  set off
3. C.
  draw up
4. D.
  catch up
5.
1. A.
  before
2. B.
  after
3. C.
  when
4. D.
  unless
6.
1. A.
  even
2. B.
  never
3. C.
  only
4. D.
  still
7.
1. A.
  listen to
2. B.
  work for
3. C.
  look after
4. D.
  wait on
8.
1. A.
  time
2. B.
  matter
3. C.
  person
4. D.
  party
9.
1. A.
  jokes
2. B.
  insults
3. C.
  criticism
4. D.
  embarrassment
10.
1. A.
  Don’t add insults
2. B.
  Don’t mention old offenses
3. C.
  Don’t lose temper
4. D.
  Don’t tell embarrassing jokes

ADDAC CABBA
本文作者论述怎样发牢骚，在生活中我们不要直接的朝别人抱怨，要讲究方法，作者给我们提出几条建议，大家不妨试试。
1.考查语境的理解。从上下文分析知道，这里是作者提到的第一个建议，所以用To start with表示“首先”；frankly speaking坦白地说；anyway无论如何, 总之；needless to say不必说。
2.考查形动词词意辨析和语境的理解。从语境知道表示在宴会上的行为，表现。
3.。考查形容词词意辨析和语境的理解。从上文说道的宴会和下文的不礼貌举止，知道是喝醉了。
4.考查动词词组意思辨析和语境的理解。take away 取走；set off出发, 动身, 使爆炸, 引起,；draw up草拟, 停住；catch up追上, 吸住。从语境知道，当谈论现在的事情时，最好不要涉及到以前的事，因为那样会分散对手头上事情的注意力。
5.考查连词词意辨析和语境的理解。从上下文知道这里表示时间，即：当抱怨时，不要侮辱人。
6.考查副词词意辨析和语境的理解。如果你在抱怨时，开口骂对方，将仅仅增加愤怒和失去别人聆听你的话的机会。
7.考查动词词组意思辨析和语境的理解。综合上文，这里表示“听”。
8.考查固定搭配和语境的理解。for that matter (="for" the matter of that)关于那一点, 就此而言, 对此, 就那件事而论。
9.考查名词词意辨析和语境的理解。在第三者面前批评别人等于在骂他。
10.考查语境的理解。这里是对上文建议的总结，从整体文章的大意以及上面的总结：形式要特殊；只说现在的事情；私下抱怨，可以推测这里是说“不要有辱骂性的语言”。

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B
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A
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