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    七选五

    A conflict at work is common. If you can avoid conflict, it means you will win what you want regardless of what the other person wants. Since the potential problem has not been removed, it will simply reappear later. 1

    ◆Be aware of the fact that some conflicts are unavoidable at work. On many occasions(场合), conflict and disagreement are likely to happen. But when a conflict happens it is not the end of the world. 2 Conflicts mean that people care enough to disagree strongly. The trick is not to allow the conflict to go on forever.

    ◆ 3 Solve a conflict when it starts, as it only gets worse with time going by. Everyone is waiting for the other to admit he or she is wrong and gets more unpleasant after the conflict has lasted a while. It is necessary to interrupt the "waiting game" before it gets to that point.

    ◆Ask nicely. If somebody has done something that makes you angry, or if you don't understand their viewpoints or actions, simply asking nicely about them can make a world of difference. Never assume that people do what they do to annoy or hurt you. Sometimes there is a good reason why that person does what he or she does, and a potential conflict disappears right there. 4

    ◆Appreciate. 5 Tell them why it is worth it to you to solve the conflict. This can be difficult as few people find it easy to appreciate a person they disagree strongly with, but it is a great way to move forward.

    A. Praise the other part in the conflict

    B. Deal with conflicts sooner rather than later.

    C. Invite the other person to talk about the situation.

    D. Do remember to make an enquiry, not an accusation of any sort.

    E. Here are the necessary steps to effectively get rid of conflicts at work

    F. On the contrary, it can be the beginning of an interesting learning process.

    G. Clear thinking is unlikely to happen while an argument continues to boil over.

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