To: manager@tastytreat.com
Date: Monday, 7th October, 3:34 p.m.
From: raymondyuen@canada.net
Subject: Complaint
Dear Mr. Price,
I have eaten in your restaurant many times and have always been happy with the food and service. This makes what happened last Saturday even more disappointing(失望).
It was my son’s birthday so we booked a non-smoking table at your restaurant for 7:30 p.m. We arrived on time but were told that our table was not yet ready. At 8:00 p.m., we were given a table in the smoking area. I asked to move but I was told that there were no other tables. A lot of people were smoking so it was uncomfortable and unhealthy.
Our first waitress, Janet, was very polite and helpful. She gave us free drinks for waiting so long. Our food also came quickly and looked fresh and tasty. When my wife had eaten most of her meal, she found a dead cockroach(蟑螂)in her vegetables. She was shocked and wanted to leave. At first, the waitress told us it was a piece of garlic(作料).When we told her it had legs, she apologized
(="said" sorry) and took the food away.
We asked for the pay for my wife’ s meal bill, expecting not to pay for my wife’s meal. Nobody came. After 15 minutes, I asked to see the manager. The headwaiter told us that you were on holiday. I complained again about the horrible cockroach. He told me Janet had finished work. He didn’t believe my story and gave me a bill for three meals. I argued with him but was forced(被迫)to pay.
The waitress, Janet, was always friendly, but I would like an apology from your impolite headwaiter and a full refund(退款)for our meal. It cost $68. Until then, I will not be eating at your restaurant or recommending it to anyone.
You can contact me at 742-3254 or through e-mail if you want more information.
Thank you for your attention.
Yours sincerely,
Raymond Yuen
【小题1】 The headwaiter didn’t believe Mr. Yuen because _______.

Don’t  you  want to go to school? You could tell your parents you’re ill. But last Monday, students from Shanghai and Zhejiang had an even better excuse: a typhoon(台风)!
Typhoon Khanun hit East China on September 11. In Shanghai, all the school were closed the next day, Monday.
It was the first time that Shanghai had to close schools because of  bad weather.
But some students still came to school that day. “ I didn’t get the notice that the school was closing,” said Shen Sheng, a Junior 2 student from Shanghai Aiguo School. “ But it was nice that we could play in school rather than study.”
The school kept Shen and other 20 students safe inside and let them play sports like table tennis.
But the storm wasn’t all fun games. Typhoon Khanun killed 14 people. In Zhejiang, it damaged about 8,000 houses. More than one million people had to be taken to safer places.
Every year, typhoons hit different places around the world. Most happen in July, August and September. This year 15 typhoons hit China. Khanun was the strongest. Typhoons bring strong winds and rains. The winds can blow away houses and cars. The rains are bad for farmers’ fields.
Typhoon also kills people. Earlier this month, Typhoon Talim hit East and Central China. It killed at least 124 people.
【小题1】When was the first time that Shanghai had to close all the schools?

Don’t  you  want to go to school? You could tell your parents you’re ill. But last Monday, students from Shanghai and Zhejiang had an even better excuse: a typhoon(台风)!

        Typhoon Khanun hit East China on September 11. In Shanghai, all the school were closed the next day, Monday.

        It was the first time that Shanghai had to close schools because of  bad weather.

        But some students still came to school that day. “ I didn’t get the notice that the school was closing,” said Shen Sheng, a Junior 2 student from Shanghai Aiguo School. “ But it was nice that we could play in school rather than study.”

       The school kept Shen and other 20 students safe inside and let them play sports like table tennis.

        But the storm wasn’t all fun games. Typhoon Khanun killed 14 people. In Zhejiang, it damaged about 8,000 houses. More than one million people had to be taken to safer places.

        Every year, typhoons hit different places around the world. Most happen in July, August and September. This year 15 typhoons hit China. Khanun was the strongest. Typhoons bring strong winds and rains. The winds can blow away houses and cars. The rains are bad for farmers’ fields.

       Typhoon also kills people. Earlier this month, Typhoon Talim hit East and Central China. It killed at least 124 people.

1.When was the first time that Shanghai had to close all the schools?

       A. In August    B. In July   C. On Sep.11.    D. On Sep.12.

2.Shanghai had to close all the schools that day because of _____.

       A. bad traffic   B. heavy rain   C. Typhoon Khanun   D. Typhoon Talim

3.What did Shanghai Aiguo School do with Shen Sheng and some other students when they still came to school that day?

 A.  They were kept safe inside and played sports like table tennis.

     B.  They were asked to go back home as quickly as possible.

     C.  They were sent back home by their teachers at once.

     D.  They still had classed in the classroom as usual.

4.What does the word “damage” in Paragraph 6 mean?

      A.建造   　　 B.损毁　　    C.伤害　　    D.装饰

5.According to the passage, which of the following is TRUE?

A.  If a typhoon hits, many students shouldn’t go to school or go out.

B.  More than one million people were killed in Zhejiang that day.

C.  Every year, 15 typhoons hit different places around the world.

D.  Typhoons do a lot of harm to farmers’ fields and human beings.