To: manager@tastytreat.com
Date: Monday, 7th October, 3:34 p.m.
From: raymondyuen@canada.net
Subject: Complaint
Dear Mr. Price,
I have eaten in your restaurant many times and have always been happy with the food and service. This makes what happened last Saturday even more disappointing(失望).
It was my son’s birthday so we booked a non-smoking table at your restaurant for 7:30 p.m. We arrived on time but were told that our table was not yet ready. At 8:00 p.m., we were given a table in the smoking area. I asked to move but I was told that there were no other tables. A lot of people were smoking so it was uncomfortable and unhealthy.
Our first waitress, Janet, was very polite and helpful. She gave us free drinks for waiting so long. Our food also came quickly and looked fresh and tasty. When my wife had eaten most of her meal, she found a dead cockroach(蟑螂)in her vegetables. She was shocked and wanted to leave. At first, the waitress told us it was a piece of garlic(作料).When we told her it had legs, she apologized
(="said" sorry) and took the food away.
We asked for the pay for my wife’ s meal bill, expecting not to pay for my wife’s meal. Nobody came. After 15 minutes, I asked to see the manager. The headwaiter told us that you were on holiday. I complained again about the horrible cockroach. He told me Janet had finished work. He didn’t believe my story and gave me a bill for three meals. I argued with him but was forced(被迫)to pay.
The waitress, Janet, was always friendly, but I would like an apology from your impolite headwaiter and a full refund(退款)for our meal. It cost $68. Until then, I will not be eating at your restaurant or recommending it to anyone.
You can contact me at 742-3254 or through e-mail if you want more information.
Thank you for your attention.
Yours sincerely,
Raymond Yuen
【小题1】 The headwaiter didn’t believe Mr. Yuen because _______.

For the 17 years my life was very happy. Then the first sad thing happened. My mother became very ill. Just before she died, she asked Elizabeth and me to go to her room. She said, “Victor and Elizabeth, I’m very happy because you love each other, and because one day you’ll get married. Everyone in the family loves you, Elizabeth. Will you take my place in the family, my dear? I can die happy if you look after them when I have gone.”
My mother died and we were very sad, because we loved her so much. Elizabeth was brave and helped us; her sweet smile gave us some happiness in the unhappy days after my mother’s death. The time came for me to go to university(大学). I didn’t want to leave my sad family, but we all knew that I should go. It was hard to leave, too, because the parents of my good friend Henry would not let him go to university with me. So I had gone alone.
On my first day at university I met Professor Waldman. He gave a wonderful talk to all the students. He ended his talk by saying, “Some of you will become the greatest scientists of tomorrow. You must study hard and discover everything that you can.”
After the professor’s talk, I thought very carefully. I remembered the storm when I was 15; I remembered how the lightning had destroyed the tree. From then on, I wanted to use electricity to help people, and I wanted to discover the secrets of life. I decided to work on these two things.
I started to work the next day. I worked very hard and soon Professor Waldman and I realized that I could learn to be a very good scientist.
The professor and other important scientists helped me. I was interested in my work and I did not take one day’s holiday during the next two years. After two years, I had discovered many things and I built a scientific machine that was the best in the university. My machine would help me answer the most important question of all. How does life begin? Is it possible to put life into dead things? To answer these questions about life I had to learn first about death. I had to watch bodies from the moment when they died and the warm life left them. In the hospital and in the university, I watched the dying and the dead. Day after day, month after month, I followed death, so it was a dark and terrible time.
I built a tall mast(桅杆)about 150 metres high, which is higher than the tallest building in the city, to catch lightning and send the electricity down to my machine in the lab. I believed I could use that electricity to give life to things that were dead.
Then one day, the answer came to me. Suddenly I was sure that I knew the secret of life.
【小题1】Which of the following is TRUE according to the passage?

For the 17 years my life was very happy. Then the first sad thing happened. My mother became very ill. Just before she died, she asked Elizabeth and me to go to her room. She said, “Victor and Elizabeth, I’m very happy because you love each other, and because one day you’ll get married. Everyone in the family loves you, Elizabeth. Will you take my place in the family, my dear? I can die happy if you look after them when I have gone.”

My mother died and we were very sad, because we loved her so much. Elizabeth was brave and helped us; her sweet smile gave us some happiness in the unhappy days after my mother’s death. The time came for me to go to university(大学). I didn’t want to leave my sad family, but we all knew that I should go. It was hard to leave, too, because the parents of my good friend Henry would not let him go to university with me. So I had gone alone.

On my first day at university I met Professor Waldman. He gave a wonderful talk to all the students. He ended his talk by saying, “Some of you will become the greatest scientists of tomorrow. You must study hard and discover everything that you can.”

After the professor’s talk, I thought very carefully. I remembered the storm when I was 15; I remembered how the lightning had destroyed the tree. From then on, I wanted to use electricity to help people, and I wanted to discover the secrets of life. I decided to work on these two things.

I started to work the next day. I worked very hard and soon Professor Waldman and I realized that I could learn to be a very good scientist.

The professor and other important scientists helped me. I was interested in my work and I did not take one day’s holiday during the next two years. After two years, I had discovered many things and I built a scientific machine that was the best in the university. My machine would help me answer the most important question of all. How does life begin? Is it possible to put life into dead things? To answer these questions about life I had to learn first about death. I had to watch bodies from the moment when they died and the warm life left them. In the hospital and in the university, I watched the dying and the dead. Day after day, month after month, I followed death, so it was a dark and terrible time.

I built a tall mast(桅杆)about 150 metres high, which is higher than the tallest building in the city, to catch lightning and send the electricity down to my machine in the lab. I believed I could use that electricity to give life to things that were dead.

Then one day, the answer came to me. Suddenly I was sure that I knew the secret of life.

1.Which of the following is TRUE according to the passage?

A．Elizabeth married shortly after Victor’s mother died.

B．Elizabeth was a brave girl who loved Victor and gave him much help.

C．Victor’s mother was very angry when she knew he loved Elizabeth.

D．Victor did not want to leave his family because his mother died not long before.

2.Victor did all the following during his research in the university EXCEPT that ______.

A．he discovered many things and built a scientific machine

B．he learnt much about death both in the hospital and in the university

C．he worked hard and took only one day’s holiday during the next two years

D．he built a tall mast to catch lightning and send the electricity down to the lab

3.According to the writer, the secret of life is to _______.

A．give life to things that were dead

B．build the best machine to learn about death

C．use electricity to help others

D．become the greatest scientist of tomorrow

4.Which is the correct order about the life of Victor?

① Victor’s mother passed away.

② Victor got help from the professor and other scientists.

③ Victor went to university and attended the professor’s talk.

④ Victor found the answer to giving life to things that were dead.

⑤ Victor experienced a storm, seeing the lightning destroying the tree.

A．①②③④⑤                           B．⑤①②④③

C．①③②⑤④                           D．⑤①③②④