B

To: manager@ tastytreat.com.ca

Date: Monday, 7 October, 3:34p.m.

From: raymondyuen@ canada.net

Subject: Complaint

Dear Mr. Price,

I have eaten in your restaurant many times and have always been happy with the food and service. This makes what happened last Saturday even more disappointing.

It was my son’s birthday so we booked a no-smoking table at your restaurant for 7:30 p.m. We arrived on time but were told that our table was not yet ready. At 8:00 p.m., we were given a table in the smoking section. I asked to move but I was told that there were no other tables. A lot of people were smoking so it was uncomfortable and unhealthy.

Our first waitress, Janet, was very polite and helpful. She gave us free drinks for waiting so long. Our food also came quickly and looked fresh and tasty. When my wife had eaten most of her meal, she found a dead cockroach (蟑螂) in her vegetables. She was shocked and wanted to leave. At first, the waitress told us it was a piece of garlic(蒜). When we told her that garlic does not have legs, she apologized and took the food away.

We asked for the bill, expecting not to pay for my wife’s meal. Nobody came. After 15 minutes, I asked to see the manager. The head waiter told us that you were on holiday. I complained again about the horrible cockroach. He told me Janet had finished work. He didn’t believe my story and gave me a bill for three meals. I argued with him but was forced to pay.

The waitress, Janet, was always friendly, but I would like an apology from your impolite head waiter and a full refund (退款) for our meal. It cost $68. Until then, I will not be eating at your restaurant or recommending it to anyone.

You can contact me at 742-3254 or through e-mail if you want more information.

Thank you for your attention.

Yours sincerely,

Raymond Yuen

69. We learn from the text that last Saturday Mr. Yuen _____.

　 A. was satisfied with the restaurant.          B. was disappointed with the restaurant

　 C. had to wait for his food                   D. ate for the first time at the restaurant

70. The writer had to pay the bill because _______.

A. the head waiter would not believe his story 

B. the manager was on holiday

C. Janet didn’t believe there was cockroach in the vegetables

D. his wife had eaten most of her meal

71. Which of the following is not true according to the passage?

A. Mr.Yuen demanded that the head waiter apologize to him.

B. Mr.Yuen asked for a full refund for their meal.

C. Mr.Yuen will not eat at the restaurant any more.

D. The head waiter was not as polite as Janet. 

B

To: manager@ tastytreat.com.ca

Date: Monday, 7 October, 3:34p.m.

From: raymondyuen@ canada.net

Subject: Complaint

Dear Mr. Price,

I have eaten in your restaurant many times and have always been happy with the food and service. This makes what happened last Saturday even more disappointing.

It was my son’s birthday so we booked a no-smoking table at your restaurant for 7:30 p.m. We arrived on time but were told that our table was not yet ready. At 8:00 p.m., we were given a table in the smoking section. I asked to move but I was told that there were no other tables. A lot of people were smoking so it was uncomfortable and unhealthy.

Our first waitress, Janet, was very polite and helpful. She gave us free drinks for waiting so long. Our food also came quickly and looked fresh and tasty. When my wife had eaten most of her meal, she found a dead cockroach (蟑螂) in her vegetables. She was shocked and wanted to leave. At first, the waitress told us it was a piece of garlic(蒜). When we told her that garlic does not have legs, she apologized and took the food away.

We asked for the bill, expecting not to pay for my wife’s meal. Nobody came. After 15 minutes, I asked to see the manager. The head waiter told us that you were on holiday. I complained again about the horrible cockroach. He told me Janet had finished work. He didn’t believe my story and gave me a bill for three meals. I argued with him but was forced to pay.

The waitress, Janet, was always friendly, but I would like an apology from your impolite head waiter and a full refund (退款) for our meal. It cost $68. Until then, I will not be eating at your restaurant or recommending it to anyone.

You can contact me at 742-3254 or through e-mail if you want more information.

Thank you for your attention.

                                                                    Yours sincerely,

                                                                       Raymond Yuen

69. We learn from the text that last Saturday Mr. Yuen _____.

　 A. was satisfied with the restaurant.           B. was disappointed with the restaurant

　 C. had to wait for his food                    D. ate for the first time at the restaurant

70. The writer had to pay the bill because _______.

A. the head waiter would not believe his story 

B. the manager was on holiday

C. Janet didn’t believe there was cockroach in the vegetables

D. his wife had eaten most of her meal

71. Which of the following is not true according to the passage?

   A. Mr.Yuen demanded that the head waiter apologize to him.

   B. Mr.Yuen asked for a full refund for their meal.

   C. Mr.Yuen will not eat at the restaurant any more.

   D. The head waiter was not as polite as Janet. 

A mum saved her daughter’s life with her newly learned first aid skills. Sonya Hall, 33, of Denny Avenue, Lancaster, had only just attended one first aid class the day before when she found herself needing to use the skills on her three year old daughter Tilly.
Sonya, who also has son Emmen, six, attended the first aid course at Lune Park Children’s Centre in Lancaster. Then she was faced with every parent’s worst nightmare when Tilly went blue in the face and stopped breathing. But thanks to her newly acquired skills, Sonya saved Tilly’s life.
Sonya said: “Tilly was playing with her brother and they were fighting over a toy. Emmen won the fight. Tilly fell backwards and her head was hit. She was face down and shaking and at first I thought she was upset. But then I saw she was blue in the face and had stopped breathing. I reacted without thinking and immediately started using the first aid skills I had learned the day before which were so fresh in my mind. I began doing mouth-to-mouth and chest compressions (胸外按压). It probably took about a minute before Tilly started breathing again, but to me it felt like a lifetime.”
After getting Tilly breathing again, Sonya called an ambulance and the doctors came. Since then, Tilly has been diagnosed (诊断) with Reflex Anoxic Seizure (反射缺氧发作). Sonya said: “The seizure can happen when there’s any unexpected pain, fear or fright. It is just so lucky that the day before it happened, I had been practising first aid.”
The Empowering Parents First Aid course is run by Lancashire Adult Learning. Sonya said: “I am just so glad I did the course and learnt the first aid skills. I always feared I would not know what to do in a crisis situation, but luckily I had the knowledge and skills to deal with it.” 

1. 1.

   What happened to Tilly?

   1. A.
      She was knocked down by her brother.
   2. B.
      She fell on the floor and hit her head.
   3. C.
      She was hit by a toy on the head and felt upset.
   4. D.
      She was hit by her brother and stopped breathing.
2. 2.

   When Sonya found Tilly’s shaking, she thought her daughter must ______.

   1. A.
      be crying
   2. B.
      be very angry
   3. C.
      pretend to be hurt
   4. D.
      recognize her failure
3. 3.

   When Sonya goes to the first aid class next time, she will feel ______.

   1. A.
      enjoyable
   2. B.
      excited
   3. C.
      grateful
   4. D.
      confident
4. 4.

   What would be the best title for the text?  

   1. A.
      The importance of first aid
   2. B.
      How to practise first aid
   3. C.
      Mum saves girl with first aid
   4. D.
      Mums should attend first aid courses

A black hole is created when a large star burns out. Like our sun, stars are unbelievably hot furnaces (熔炉) that burn their own matter as fuel. When most of the fuel is used up, the star begins to die.

The death of a star is not a quiet event. First there is a huge explosion. As its outer layer is blasted off into space, the dying star shines as brightly as a billion suns.

After the explosion gravity pulls in what’s left of the star. As the outside of the star sinks toward the center, the star gets smaller and smaller. The material the star is made of becomes tightly packed together. A star is so dense that a teaspoon of matter from it weighs billion of pounds.

The more the star shrinks, the stronger the gravity inside it becomes. Soon the star is very tiny, and the gravity pulling it in is unbelievably strong. In fact, the gravity is so strong that it even pulls light into the star! Since all the light is pulled in, none can go out. The star becomes black when there is no light. Then a black hole is born!

That’s what we know about black holes. What we don’t know is this: What happens inside a black hole after the star has been squeezed into a tiny ball? Does it keep getting smaller and smaller forever? Such a possibility is hard to imagine.

But if the black hole doesn’t keep shrinking, what happens to it? Some scientists think black holes are like doorways to another world. They say that as the star disappears from our universe, it goes into another universe. In other words a black hole in our universe could turn into a “white hole” in a different universe. As the black hole swallows light, the white hole shines brightly—somewhere else. But where? A different place, perhaps, or a different time — many years in the past or future.

Could you travel through a black hole? Right now, no. Nothing we know of could go into a black hole without being crushed. So far the time being, black hole must remain a mystery.

Black holes are a mystery—but that hasn’t stopped scientists from dreaming about them. One scientist suggested that in the future we might make use of the power of black holes. They would supply all of Earth’s energy needs, with plenty to spare. Another scientist wondered if a black hole could some day be used to swallow earthly waste—a sort of huge waste disposal(处理) in the sky!

When the star begins to die ______.

A. there is no fuel left in it                                B. its outer layer goes into space first

C. a huge explosion will happen                         D. it doesn’t give off light any longer

Which of the following doesn’t help produce a black hole?

A. The gravity inside the star is very strong.        B. The light can’t go out of the star.

C. The star becomes smaller and smaller             D. The dying star shines very brightly.

The black hole ______.

A. continues becoming smaller and smaller all the time

B. goes into another universe and becomes a white hole

C. can pull in everything we know of in the world

D. will appear at another place at a different time

What’s the best title for this passage?

A. A New Scientific Discovery: Black Holes

B. How Do Black Holes Come Into Being?

C. What Are Black Holes?

D. Travel Through A Black Hole

At the age of 29, Dave was a worker,  _____ in a small apartment near Boston and ______ what to do about his future.

A. living; wondering                  B. lived; wondering

C. lived; wondered                    D. living; wondered