It's not a new phenomenon, but have you noticed how many nouns are being used as verbs? We all use them, often without noticing what we're doing.

I was arranging to meet someone for dinner last week, and I said “I’ll pencil it in my diary”, and my friend said “You can ink it in”, meaning that it was a firm arrangement not a tentative one!

Many of these new verbs are linked to new technology. An obvious example is the word fax, which is a shortening of facsimile originally, an exact copy of a book or document. We all got used to sending and receiving faxes, and then soon started talking about faxing something and promising we'd fax it immediately. So, nouns turn into verbs in two easy stages. Then along came email, and we were soon all emailing each other madly. How did we do without it? I can hardly imagine life without my daily emails.

Email reminds me, of course, of my computer and its software, which has produced another couple of new verbs. On my computer I can bookmark those pages from the World Wide Web that I think I'll want to look at again, thus saving all the effort of remembering their addresses and calling them up from scratch. I can do the same thing on my PC, but there I don't bookmark; I favorite—coming from “favorite pages”, so the verb is derived from an adjective not a noun. I wasn’t really sure whether people said this, but someone told me recently that they had favorited a site I was looking for and so they could easily give me its address.

In the late 1980s I noticed that lots of my friends had acquired pagers, and kept saying things like “I’ll page you as soon as I know what time we’re meeting”. They couldn't say it to me, though; I refused to have one. So my children bought me a mobile phone, now known simply as a mobile and I had to learn yet more new verbs. I can message someone, that is, I can leave a message （either spoken or written）for them on their phone．Or I can text them, write a few words suggesting when and where to meet, for example. How long will it be before I can mobile them, that is, phone them using my mobile? I haven’t heard that verb yet, but I’m sure I will soon. Perhaps I’ll start using it myself! 　

60. “I’ll pencil it in my diary” in the second paragraph probably means              .

A. it was a firm arrangement　　　　　　　    　

B. it was an uncertain arrangement

C. the arrangement should be written as a diary    

D. he prefers a pencil to a pen

61. A website address can be easily found if it has been            .

A. emailed            B. messaged          C. favorited          D. texted

62. Which of the following has not been used as a verb yet?

A. message            B. page                 C. email               D. mobile

63. The best title for this passage is           ．

A. New Verbs from Old Nouns　　　　

B. The Development of the English language

C. New Technology and New words     

D. Technology and Language

The Internet has led to a huge increase in credit – card fraud. Your card information could even be for sale in an illegal Web site. Web sites offering cheap goods and services should be regarded with care. On-line shoppers who enter their credit-card information may never receive the goods they bought. The thieves then go shopping with your card number — or sell the information over the Internet.?

Computers hackers have broken down security systems, raising questions about the safety of cardholder information. Several months ago,25 000 customers of CD Universe, an on-line music retailer(批发商),were not lucky. Their names, addresses and credit-card numbers were posted on a Web site after the retailer refused to pay US $157 828 to get back the information.?

Credit-card firms are now fighting against on-line fraud. MasterCard is working on plans for Web-only credit card, with a lower credit limit. The card could be used only for shopping on-line.

However, there are a few simple steps you can take to keep from being cheated.?

Ask about your credit-card firm's on-line rules: Under British law, cardholders are responsible for the first US $78 of any fraudulent spending.?

And shop only at secure sites: Send your credit-card information only if the Web site offers-advanced secure system.?

　　If the security is in place, a letter will appear in the bottom right-hand corner of your screen. The Web site address may also start with https:// — the extra “s” stands for secure. If in doubt, give your credit-card information over the telephone.?

Keep your password safe: Most online sites require a user name and password before placing an order. Treat your passwords with care.?

What do most people worry about the Internet according to this passage??

       A．A lot of stolen credit-cards were sold on the Internet.?

       B．Fraud on the Internet.?

       C．Many Web sites are destroyed.?

       D．Many illegal Web sites are on the Internet.

What is the meaning of “fraud”??

       A．cheating     B．sale             C．payment         D．safety

How many pieces of advice does the passage give to you??

       A．Four. B．Three.      C．Five. D．Six.

You are shopping on the site: http://www.shopping.com,and you want to buy a TV set, what does this article suggest doing?

       A．Order the TV set at once.?

       B．Do not buy the TV set on this site.?

       C．E-mail the site your credit-card information.?

       D．Tell the site your password and buy the TV set for you.

阅读理解

　　Complaining(抱怨)about faulty goods or bad service is never easy. Most people dislike making a fuss(大惊小怪). But if something you have bought is faulty or does not do what is instructed for it, you are not asking for a favor to get it put right. It is the shopkeeper's responsibility(负责) to take the complaint seriously and to replace or repair a faulty article or put right poor service, because he is the person with whom you have entered into an agreement. The manufacturer may have a part to play but that comes later.

　　Complaints should be made to a responsible person. Go back to the shop where you bought the goods, taking with you any receipt(发票)you may have. Ask to see the buyer in a large store. In a small store the assistant may also be the owner or you can complain directly. In a chain store ask to see the manager. If you telephone, ask the name of the person who handles your enquiry, otherwise you may never find out who dealt with the complaint later.

　　Even the bravest person finds it difficult to stand up in group of people to complain, so if you do not want to do it in person, write a letter. Stick to the facts and keep a copy of what you write. At this stage you should give any receipt numbers, but you should not need to give receipts or other papers to prove you bought the article. If you are not satisfied with the answer you get, or if you do not get a reply, write to the managing director of the firm, shop, or organization. Be sure to keep copies of your own letters and any you receive.

(1)The shopper makes a complaint because ________.

[　　]

A．he dislikes causing a fuss

B．it doesn't do what is instructed for it

C．the article bought is not up to standard

D．he was at fault in buying the article

(2)When complaining in person, you should ________.

[　　]

A．get a receipt for what you buy

B．speak to to a responsible person

C．talk directly to the assistant

D．ask to see the buyer

(3)When complaining on the telephone ________.

[　　]

A．you should speak directly to the owner

B．you must ask for the manager

C．you may never find nut who dealt with the matter

D．you should find out with whom you discuss the matter

(4)If you write a letter to complain ________.

[　　]

A．it is important to keep a record of what you say

B．it is necessary to send receipts

C．say how you feel about the matter

D．ask what receipt numbers you should give