I never thought I would have a life?changing experience at Wal?Mart.

Although my thoughts were only on speed，the checkout line I was standing in wasn’t moving as quickly as I wanted，and I glanced toward the cashier.

There stood a man in his seventies，wearing glasses and a nice smile.I thought，well，he’s an old guy!

For the next few minutes I watched him.He greeted every customer before scanning the items.Sure，his words were the usual，“How’s it going？” But he did something different—he actually listened to people.Then he would respond to what they had said and engage them in brief conversation.

I thought it was odd.I had grown accustomed to people asking me how I was doing simply out of robotic conversational habit.After a while，you don’t give any thought to the question and just mumble something back.I could say，“I just found out I have six months to live，” and someone would reply，“Have a great day！”

But that wasn’t the end.

He gave them the change，walked around the counter，and extended his right hand in an act of friendship.He looked the customers in the eyes.“I sure want to thank you for shopping here today，” he told them.“You have a great day.Bye?bye.”

The looks on the faces of the customers were priceless.There were smiles and some sheepish grins.All had been touched by his simple gesture—and in a place they never expected.They would gather their things and walk out，smiling.

Of course，he did the same to me and I got to know his name，Marty.

Who was that guy？It was as if Sam Walton had come back from the dead and invaded this old guy’s body.

I had never walked away from that shop feeling like that.

1.The checkout line the writer was standing in moved slower than expected because ________.

A．the cashier couldn’t work as fast as others

B．there were some big purchases

C．the cashier did more than scanning the items

D．the writer was not patient enough

2.According to the writer，when common people ask you “How’s it going？” ________.

A．they don’t really care what you may answer

B．they are just practicing their conversation ability

C．they are inquiring about your private information

D．they don’t expect to hear any negative answers

3.What was most customers’ reaction to Marty’s behaviors?

A．They thought it priceless.

B．They were in some way moved.

C．They thought it awful and odd.

D．They felt somewhat offended.

4.What does the writer intend to express through the text?

A．Our everyday life is always full of surprises.

B．Most customers enjoy being treated this way.

C．Being different is a good way of doing business.

D．A little positive action can make a big difference.

When I was six years old, my parents and I were in London for a one-month vacation. One day when my mother and I were   36  down Oxford Street, I felt too   37  to walk any more, so I asked my mother to take the subway.
At first, she    38  to take it because she said the weather was very    39  and it was better to walk. I started    40  . She told me to stop immediately, but I didn’t pay attention to what she was    41 . For about an hour, I didn’t stop crying. My mother became very   42 with me. I didn’t stop. I just ran away from her. I ran as    43 as I could.
The street was really crowded, so she couldn’t    44  me. Then, I entered one of the biggest shops. There was a coffee house on the second floor. I went    45 , sat in a chair, and started crying again. All of the people in the coffee shop came around me. They were   46 to me, but I didn’t understand English at all. After that, they    47  the police station, and a policeman came to the coffee shop. He tried to talk to me, but I just    48  crying. Then he took the small bag that I was    49  , opened it and found my hotel address and     50  number. When he phoned the hotel, my    51  answered the phone.
In the end, the policeman took me to the    52 . My father was standing in front of the hotel door. He talked to the policeman, and then he asked me what had    53  and where my mother was. I told him everything, and I also told him that I was    54  that my mother was very angry with me.
When my mother came back, she was crying. But when she saw me, she hugged me and kissed me. She talked to my father about everything.    55  of them told me not to do anything like that in the future because maybe one day I wouldn’t find anyone to help me. They wouldn’t forgive me if I did it again.

Many years ago, when I was fresh out of school and working in Denver, I was driving to my parents' home in Missouri for Christmas. I stopped at a gas station(加油站)about 50 miles from Oklahoma City, where I was planning to stop and visit a friend. While I was standing in line at the cash register(收款台), I said hello to an older couple who were also paying for gas.

I took off, but had gone only a few miles when black smoke poured from the back of my car. I stopped and wondered what I should do. A car pulled up behind me. It was the couple I had spoken to at the gas station. They said they would take me to my friend's. We chatted on the way into the city, and when I got out of the car, the husband gave me his business card.

I wrote him and his wife a thank-you note for helping me. Soon afterward, I received a Christmas present from them. Their note that came with it said that helping me had made their holidays meaningful.

Years later, I drove to a meeting in a nearby town in the morning. In late afternoon I returned to my car and found that I'd left the lights on all day, and the battery(电池)was dead. Then I noticed that the Friendly Ford dealership - a shop selling cars - was right next door. I walked over and found two salesmen in the showroom.

"Just how friendly is Friendly Ford?" I asked and explained my trouble. They quickly drove a pickup truck to my car and started it. They would accept no payment, so when I got home, I wrote them a note to say thanks. I received a letter back from one of the salesmen. No one had ever taken the time to write him and say thank you, and it meant a lot, he said.

"Thank you" - two powerful words. They're easy to say and mean so much.

The author planned to stop at Oklahoma City_________.

A. to visit a friend

B. to see his parents

C. to pay at the cash register

D. to have more gas for his car

The words “took off” underlined in Paragraph 2 mean “______”.

A. turned off   B. moved off   C. put up   D. set up

What happened when the author found smoke coming out of his car?

A. He had it pulled back to the gas station.

B. The couple sent him a business card.

C. The couple offered to help him.    

D. He called his friend for help.

The battery of the author’s car was dead because_______.

A. something went wrong with the lights

B. the meeting lasted a whole day

C. he forgot to turn off the lights

D. he drove too long a distance

By telling his own experiences, the author tries to show______.

A. how to write a thank-you letter

B. how to deal with car problems

C. the kind-heartedness of older people

D. the importance of expressing thanks

Many years ago, when I was fresh out of school and working in Denver, I was driving to my parents’ home in Missouri for Christmas. I stopped at a gas station(加油站) about 50 miles from Oklahoma City, where I was planning to stop and visit a friend. While I was standing in line at the cash register(收款台), I said hello to an older couple who were also paying for gas.

I took off, but had gone only a few miles when black smoke poured from the back of my car. I stopped and wondered what I should do. A car pulled up behind me. It was the couple I had spoken to at the gas station. They said they would take me to my friend’s. We chatted on the way into the city, and when I got out of the car, the husband gave me his business card.

I wrote him and his wife a thank-you note for helping me. Soon afterward, I  received a Christmas present from them. Their note that came with it said that helping me had made their holidays meaningful.

Years later, I drove to a meeting in a nearby town in the morning. In late afternoon I returned to my car and found that I’d left the lights on all day, and the battery(电池) was dead. Then I noticed that the Friendly Ford dealership—a shop selling cars—was right next door. I walked over and found two salesmen in the showroom.

“Just how friendly is Friendly Ford?”I asked and explained my trouble. They quickly drove a pickup truck to my car and started it. They would accept no payment, so when I got home, I wrote them a note to say thanks. I received a letter back from one of the salesmen. No one had ever taken the time to write him and say thank you, and it meant a lot, he said.

1.The underlined words“took off”in Paragraph  2 mean         .

  A. turned off          B. moved off      C. put up          D. set up

2.What happened when the author found smoke coming out of his car?

  A. He had it pulled back to the gas station.

  B. The couple sent him a business card.

  C. The couple offered to help him.

  D. He called his friend for help.

3.The battery of the author’s car was dead because         .

  A. something went wrong with the lights

  B. his meeting lasted a whole day

  C. he forgot to turn off the lights

  D. he drove too long a distance

4.By telling his own experiences, the author tries to show         .

  A. how to write a thank-you letter

  B. how to deal with car problems

  C. the kind-heartedness of older people

  D. the importance of expressing thanks

Many years ago, when I was fresh out of school and working in Denver, I was driving to my parents’ home in Missouri for Christmas. I stopped at a gas station(加油站) about 50 miles from Oklahoma City, where I was planning to stop and visit a friend. While I was standing in line at the cash register(收款台), I said hello to an older couple who were also paying for gas.

I took off, but had gone only a few miles when black smoke poured from the back of my car. I stopped and wondered what I should do. A car pulled up behind me. It was the couple I had spoken to at the gas station. They said they would take me to my friend’s. We chatted on the way into the city, and when I got out of the car, the husband gave me his business card.

I wrote him and his wife a thank-you note for helping me. Soon afterward, I  received a Christmas present from them. Their note that came with it said that helping me had made their holidays meaningful.

Years later, I drove to a meeting in a nearby town in the morning. In late afternoon I returned to my car and found that I’d left the lights on all day, and the battery(电池) was dead. Then I noticed that the Friendly Ford dealership—a shop selling cars—was right next door. I walked over and found two salesmen in the showroom.

“Just how friendly is Friendly Ford?”I asked and explained my trouble. They quickly drove a pickup truck to my car and started it. They would accept no payment, so when I got home, I wrote them a note to say thanks. I received a letter back from one of the salesmen. No one had ever taken the time to write him and say thank you, and it meant a lot, he said.

The underlined words“took off”in Paragraph  2 mean         .

  A. turned off          B. moved off      C. put up          D. set up

What happened when the author found smoke coming out of his car?

  A. He had it pulled back to the gas station.

  B. The couple sent him a business card.

  C. The couple offered to help him.

  D. He called his friend for help.

The battery of the author’s car was dead because         .

  A. something went wrong with the lights

  B. his meeting lasted a whole day

  C. he forgot to turn off the lights

  D. he drove too long a distance

By telling his own experiences, the author tries to show         .

  A. how to write a thank-you letter

  B. how to deal with car problems

  C. the kind-heartedness of older people

  D. the importance of expressing thanks