Last week, I took a sales class for female business owners. The     36   thing the instructor did was ask if anyone had been the victim of a     37   sales experience. Every person in the room    38   her hand.
When she knew details, we learned that the     39   situations had one thing in common. It     40   that whenever a class member had a bad sales experience, it involved the     41   promising something he wouldn’t or couldn’t deliver.
The example I     42  with the class was a current one. I bought a summer membership at our community pool     43   because it advertised a lovely baby pool to which I could escape with my active one and four year-olds. However, every time I’ve used the pool this summer, the baby area has been     44   . Too much chlorine（氯气）,    45   one manager.
I’m sure the pool director was very apologetic that his     46   had been inconvenienced, and that’s nice, but the     47   is that I did not get what I paid for. When the baby pool was closed, I had to swim with my     48   in the adult pool, which did not     49   me the control I wanted and as such, was quite stressful. I would have rather stayed home.
The pool has     50  a customer. I will not be buying a pass next summer.
In work and in life, it is really important not to     51   something you can’t deliver, because at best, it will improve your   52    . At worse, you could lose your job.    53   , before you assure a co-worker or customer that you can get something done, make sure that your boss or someone higher-up isn’t going to step in and force you to     54   your plan. You are not God, so don’t lead people to believe that you     55  the universe.

第二节 完形填空(共20小题；每小题1．5分，共30分)

请认真阅读下面短文，从短文后各题所给的A、B、C、D四个选项中，选出最佳选项，并在答题卡上将该项涂黑。

I went to a birthday party and I remembered what you said. You told me not to drink at all, so I had a Sprite(雪碧)  36  . I felt proud of myself, that I didn’t choose to drink and drive  37  some friends said I should.

I knew I made a wise  38 . Your advice to me was right. As the party  39  ended and the kids drove out of sight, I got into my own  40 , sure to get home at once, never  41  what was coming — something I  42  least. Now I’m lying on the roadside, and I can hear the policeman say:“The kid that caused this accident was  43 .” His voice seems far away. My own blood (血) is all around me. I try hard not to  44 . I can hear someone say: ”This girl is going to die.”

I’m sure the guy had no idea while he was flying  45 . Because he chose to  46 and drive, now I will have to die. So why do people do it since they know that it ruins  47 ? But now the pain is cutting me  48  a hundred stabbing（刺痛的）knives. Tell my sister not to be  49 , tell Daddy to be brave, and if possibly I have to see  50 , put “Daddy’s Girl” on my grave（墓穴）.

Someone should have  51  him that it’s wrong to drink and drive. Maybe if his mom and dad had done so, I wouldn’t be like this. My  52  is getting shorter. I’m getting really scared. These are my final  53  and I’m so  54  .

36. A. as well

37. A. after

38. A. choice

39. A. firstly

40. A. car

41. A. explaining

42. A. unexpected

43. A. lost

44. A. cry

45. A. low

46. A. smoke

47. A. health

48. A. like

49. A. lucky

50. A. my friends

51. A. asked

52. A. breath

53. A. time

54. A. unknown

55. A. hope

— You’ll have to use the stairs. I’m sure the lift is out of _______.

— Is it under repair?

— Yes.

A. control        B. use      C. work   D. order

Yi So－yeon, an engineer from Seoul, returned to Earth on Saturday after 11 days aboard the International Space Station (ISS), along with Russian cosmonaut Yuri Malenchenko and US astronaut Peggy Whitson.

A technical problem turned a routine (常规) return to Earth into a sharper than usual descent (下降) that tested the group members' stamina and courage. They landed in the Kazakh steppes ( 大草原)  about 420km  (260 miles) wide of their target.

“During the descent there was some kind of fire outside the Soyuz capsule because we were going through the atmosphere，” Yi said.

“At first I was afraid, but the two other guys looked okay, so I tried to look okay too.”

Yi smiled and joked her way through a 10－minute news briefing at Star City, the wooded Soviet era cosmonaut training centre on the edge of Moscow. However, Malenchenko and Whitson looked tired and thin after nearly six months in space. Their answers were short and Whitson needed support to balance when she walked. The 29－year－old Yi has become famous in South Korea since the take－off but she brushed this aside and said she has had little contact with friends or family since returning.

“In fact, they are the heroes right now，” Yi said, referring to Malenchenko and Whitson. “I'm just a beginner and a little ashamed to say that I am a hero.”  She did, though, relate a more light－hearted incident on the ISS.

“I sang Fly Me to the Moon” Yi said about the 1950s pop song. “It's my favorite song from university although at that time I didn't know I would be an astronaut.”

The capsule's so－called “ballistic” re－entering made the group members face twice the usual pull from the centre of the earth.  The flames Yi described may have been caused by friction (摩擦) heating the capsule as it fell through the atmosphere.

Whitson told reporters that Saturday's ballistic landing, was irregular but not an emergency.

“The Soyuz has been through its history very reliable and there has obviously been some issue in the last couple of descents which went ballistic, but I'm sure the engineers will determine what the problems are and get them fixed，” she said.

In October, a Soyuz capsule carrying Malaysia's first space tourist touched down about 200 km (125 miles) off_course in a similar ballistic landing caused by a technical problem.

The Soyuz is the world's longest－serving manned space capsule.  An early version of the craft, the Vostok, carried the first person into space in 1961.

Whitson, 48, has become the American with the longest amount of time in space with 377 days.

1. What's the main idea of the passage?

A. Flight in space is very dangerous

B. Not everybody can go into space

C. Fearful landing tests the Korean astronaut

D. Yi didn't know she would be an astronaut when she was young

2. The reason why Yi So－yeon felt afraid at first was that ________.

A. a fire was caused by the friction

B. she had no such experience before

C. she was not brave enough

D. the other two didn't help her

3. From the passage, we can learn that ________.

A. Yi So－yeon, a space tourist came from South Korea

B. Whitson became energetic when they landed on earth

C. the two other guys were not afraid during the descent

D. the Soyuz, an unmanned space capsule, had a long history

4. The underlined phrase in this passage means ________.

A. out of work            B. out of control  

C. in the wrong direction   D. in danger

5. We can conclude from this passage that ________.

A. experience is very important for astronauts to ensure safety

B. Yi So－yeon will never return to the space station

C. people are not willing to experience the space flight

D. we should draw a lesson from the accident