The British are known as people who love to stand in line, but a new research(调查) shows that the British are only about average (平均数) at waiting politely in a queue. The French are the best. It's the Germans who don't have a good habit (习惯) of standing in line. They can't stand to wait for anything. They begin to shout loudly and noisily if the line doesn't seem to be moving fast enough. Sadly it never moves fast enough for them.
     The experts studied 940 people across Europe. They watched secretly as they waited in line-to get tickets, to order fast food and to wait for the bus. They found people who are good at forming (排成) queues feel that they move along faster. For example, in Britain, the average waiting at a queue needs about three and a half minutes. In Germany or Sweden people hate waiting in line. In fact, people spend double the time as the British in queues. They get to the front of the queue without thinking about others, so they waste others' time.
     The expert who did the research had asked a person to break into a queue to see what people would do. In Britain, people shouted loudly at him, but when he said," I' m terribly sorry. I didn't realize there was a queue. Do go before me. " People smiled and said. "Oh, that's all right, one more won't matter much. "It was also found in France, where 80％ of the people didn't mind standing in line. only if they were treated politely. While in Germany everyone was angry and wore an unhappy face. The expert said, "If only they could learn from the British and the French to think of queuing as an exercise in making the best of an unhappy thing, they might find that the queue then moves faster. "
1. The research shows that the people in ____are the most polite in standing in line.
    A. Sweden        B. Britain       C. France       D. Germany
2. The Germans spend more time than the British in queues because they _______.
    A. always talk a lot with others     

B. like waiting in line

C. don't follow the rule of queuing 

D. don't know the rule of queuing
3. According to the research, which of the following is TRUE ?
    A. The British didn't care about the queue jumper.
    B. The Germans were angry with the queue jumper.
    C. The French treated the queue jumper badly.
    D. The Swedish enjoyed themselves while queuing.
4. From the last sentence we know the expert wished the Germans could_______.
   A. have a good habit of standing in line   

B. save others' time while queuing

C. move quickly when queuing         

D. take exercise in queues
5. The result of the research shows that_______.
    A. people in Europe hate waiting in line
    B. standing in line is a kind of exercise
    C. there are always queue jumpers all over the world
    D. people good at standing in line think they move along faster

I was being interviewed by a senior manager for a major insurance(保险业)company. I told him honestly why I wanted the job —I needed to keep my family in Boston. My wife recently died of a heart attack. A job in Boston would help me reduce some of the extreme trauma(精神创伤) and pain of the loss for my 16-year-old daughter. It was important for me to keep her in her present high school. I could still hardly talk about the loss of my wife. Bruce, the interviewer, was politely empathetic, but he didn’t probe(彻底调查) any further. He admitted (接受)my loss and, with great respect, moved on to another subject. After the next round of the interview, Bruce took me to lunch with another manager. Then he asked me to take a walk with him. He told me that he, too, had lost his wife. And, like me, he had also been married 20 years and had three children. In his sharing, I realized that he had experienced the same pain as I had —a pain that was almost impossible to explain to someone who had not lost a beloved one. He offered his business card and home phone number and suggested that, if I need help or just want someone to talk to, I should feel free to give him a call. Whether I got the job or not, he wanted me to know that he was there if I ever needed help. When he had no idea if we would ever see each other again, he helped our family deal with one of the greatest losses. He turned the normally cold business interview into a caring support for another person in need.
【小题1】The author took part in the interview because _______.

I was being interviewed by a senior manager for a major insurance(保险业)company. I told him honestly why I wanted the job —I needed to keep my family in Boston. My wife recently died of a heart attack. A job in Boston would help me reduce some of the extreme trauma(精神创伤) and pain of the loss for my 16-year-old daughter. It was important for me to keep her in her present high school. I could still hardly talk about the loss of my wife. Bruce, the interviewer, was politely empathetic, but he didn’t probe(彻底调查) any further. He admitted (接受)my loss and, with great respect, moved on to another subject. After the next round of the interview, Bruce took me to lunch with another manager. Then he asked me to take a walk with him. He told me that he, too, had lost his wife. And, like me, he had also been married 20 years and had three children. In his sharing, I realized that he had experienced the same pain as I had —a pain that was almost impossible to explain to someone who had not lost a beloved one. He offered his business card and home phone number and suggested that, if I need help or just want someone to talk to, I should feel free to give him a call. Whether I got the job or not, he wanted me to know that he was there if I ever needed help. When he had no idea if we would ever see each other again, he helped our family deal with one of the greatest losses. He turned the normally cold business interview into a caring support for another person in need.

1.The author took part in the interview because _______.

A．he had lost his job and wanted to find a new one

B．he had to support his family in Boston

C．his wife had recently died of a heart attack

D．his daughter needed money for schooling

2. The underlined word "empathetic “in the second paragraph means _____.

A．kind             B．easy-going         C．smart             D．understanding

3. Which of the following statements is NOT true according to the passage?

A．Bruce invited the author to lunch later.

B．Bruce shared his life experience with the author.

C．Bruce was willing to help the author.

D．Bruce finally gave the job to the author.

4. We can infer from the last paragraph that ________.

A．Bruce and the author saw each other often

B．the author got little help from Bruce

C．the author learned much from the job interview

D．the author had a better life afterwards

5. What is the best title for the passage?

A．An act of kindness

B．A pleasant interview

C．The same experience

D．An important lesson