Mr Smith's plane ________. Let's wait for him here.

[　　]

There is no ________ in the bus so we have to wait for another bus.

[　　]

Reading Comprehension(阅读理解)：

　　Subject：Complaints(投诉)

　　Date：May 30, 2004

　　From：david @ hotmail. com

　　To：glasgow @ silverline. net

　　Dear Sir or Madam,

　　Last Thursday, I travelled on the 8:40 a.m. train from Glasgow to London King's Cross and I was very unhappy with the service provided by your company(公司).

　　The train was forty minutes late leaving Glasgow, and although the guard apologized, we were not given any reasons for the delay(误点). We then had further delays when the train crew(乘务组人员) changed at Preston and had to wait another thirty minutes. As a result, I missed my flight from London Healthrow to Frankfurt and had to wait for several hours.

　　What's more, the service on the train was also very poor. The trip takes over five hours, unluckily, there was no restaurant car on the train and only a bar with soft drinks. Worst of all, the air conditioning broke down half-way through the trip and it got hotter and hotter in the train. However, there was no apology for this, and before we reached King's Cross, the temperature was over 40℃.

　　In view of the poor service, I feet I am entitled to compensation(有权索赔).

　　I took forward to hearing from you.

　　Yours faithfully,

　　David Robertson

Questions(根据电子邮件内容回答下列问题)：

1．Where did David Robertson get on the train last Thursday?

In ________________________________.

2．What time did the train start its trip to King's Cross that morning?

At ________________________________.

3．What happened to David because of the delay of the train?

He missed the flight and had to ________________________.

4．What did the bar on the train serve?

________________________________.

5．Why did it get hotter and hotter in the train?

Because ________________________________.

6．What do you think the company will do after they receive David's email?

I think they will ________________________.