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完形填空，请先阅读下面短文，掌握其大意，然后从各小题所给的A、B、C、D四个选项中选出可以填入相应空白处的最佳选项。
I was so excited after I had found the holiday in the guidebook．It said, “Enjoy a week of sightseeing in one of Europe's most beautiful cities 1 staying at one of its best hotels．” Now I wasn't so sure．I had waited fifteen minutes at reception(前台)when I 2 and now the shower in my room wasn't working．I called hotel reception．
“Hello．This is Room 308．There isn't any 3 in my bathroom．”
“Are you sure? ”
“Of course I'm sure!
“I'll 4 our hotel engineer at once．”
An hour later, the engineer came to look at the shower．He hit the pipes(管子)a few times and looked 5 ．“Sorry, but I cannot fix it today．Maybe, tomorrow．” Then he 6 his hand．I couldn't believe it! He wanted a tip(小费)for doing 7 ! I was very angry．But suddenly, I had a better idea． 8 , I gave the engineer a few coins．He hadn't fixed my shower but he had taught me something about staying in his country．Two minutes later I was at the reception desk．I explained the problem to the receptionist(接待员)and he replied, “Sorry．This is a 9 situation, but what can we do? ” I knew exactly what to do．I gave the hotel manager a very large tip．Fifteen minutes later I 10 into Room 405．It was twice the size of Room 308, it had a wonderful view(景色)of the city, a comfortable bed and, most importantly, there was water in the bathroom．
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