B
To: manager@ tastytreat.com.ca
Date: Monday, 7 October, 3:34p.m.
From: raymondyuen@ canada.net
Subject: Complaint
Dear Mr. Price,
I have eaten in your restaurant many times and have always been happy with the food and service. This makes what happened last Saturday even more disappointing.
It was my son’s birthday so we booked a no-smoking table at your restaurant for 7:30 p.m. We arrived on time but were told that our table was not yet ready. At 8:00 p.m., we were given a table in the smoking section. I asked to move but I was told that there were no other tables. A lot of people were smoking so it was uncomfortable and unhealthy.
Our first waitress, Janet, was very polite and helpful. She gave us free drinks for waiting so long. Our food also came quickly and looked fresh and tasty. When my wife had eaten most of her meal, she found a dead cockroach (蟑螂) in her vegetables. She was shocked and wanted to leave. At first, the waitress told us it was a piece of garlic(蒜). When we told her that garlic does not have legs, she apologized and took the food away.
We asked for the bill, expecting not to pay for my wife’s meal. Nobody came. After 15 minutes, I asked to see the manager. The head waiter told us that you were on holiday. I complained again about the horrible cockroach. He told me Janet had finished work. He didn’t believe my story and gave me a bill for three meals. I argued with him but was forced to pay.
The waitress, Janet, was always friendly, but I would like an apology from your impolite head waiter and a full refund (退款) for our meal. It cost $68. Until then, I will not be eating at your restaurant or recommending it to anyone.
You can contact me at 742-3254 or through e-mail if you want more information.
Thank you for your attention.
Yours sincerely,
Raymond Yuen
69. We learn from the text that last Saturday Mr. Yuen _____.
　 A. was satisfied with the restaurant.          B. was disappointed with the restaurant
　 C. had to wait for his food                   D. ate for the first time at the restaurant
70. The writer had to pay the bill because _______.
A. the head waiter would not believe his story 
B. the manager was on holiday
C. Janet didn’t believe there was cockroach in the vegetables
D. his wife had eaten most of her meal
71. Which of the following is not true according to the passage?
A. Mr.Yuen demanded that the head waiter apologize to him.
B. Mr.Yuen asked for a full refund for their meal.
C. Mr.Yuen will not eat at the restaurant any more.
D. The head waiter was not as polite as Janet. 

No one wants to look stupid or do the wrong thing at a new job. It is important to make the right impression from the very first day. You will face new people. You will be in a new place.
It may be difficult to know what to do. Here are five tips to help you make it through the first days at a new job:
1. First impressions can last forever. Make sure you make a good one. Before your first day, find out if your new job has a dress code (rules about what you can wear to work). If so, be sure to follow it. No matter what, always be neat and clean.
2. Get to work on time.
3. Pay attention to introductions. One of the first things that your supervisor may do is to introduce you to co-workers. These co-workers will be important to you. They are the ones who will answer your questions when the boss is not around.
4. Ask plenty of questions. Make sure that your supervisor has told you what is expected of you. If he or she has not told you your duties, ask for a list. Set daily and weekly goals for yourself.
5. Never be the first one to leave. Observe(观察) what your co-workers do around quitting time (下班时间). It does not look good for you to be eager to leave.
【小题1】Before you arrive at work on the first day, you should __________.

完型填空（共20小题；每小题1．5分，满分30分）

Sports and   1  do a lot of good to our health. They can make us strong,   2  us from getting too fat, and keep    3  and fit.   4  they can be of great value to people   5  work with their brains most of the day, for sports and games give people   6   practice in exercising the body.  7  , they make our life richer and   8  colorful. If we   9  have a strong body, we will find it hard to do    10  we want.   11  persons of all ages enjoy watching and    12  various kinds of sports——track and fields, swimming, skating,   13  , volleyball and basketball, etc. Sports and games are also very useful in   14  training. They demand not only   15  skills and strength but also courage, endurance (忍耐力), discipline (纪律性) and usually teamwork. For boys and girls, what is learned in the playground often has a deep   16  on their character.   17 each of them learns to work for his team and not for himself on the football field, he will later find  18 natural to work for the good of his country    19 only for his own benefit. A healthy   20  makes a strong country. Let’s all take part in sports and games.

1.                A．music          B．art             C．games    D．entertainment

2.                A．prevent        B．protect         C．admit D．contain

3.                A．upset          B．healthy         C．foolish   D．calm

4.                A．Firstly          B．Personally       C．Specially  D．Especially

5.                A．where         B．which          C．that D．who

6.                A．value          B．valuable        C．worth    D．valueless

7.                A．What’s more   B．In general       C．After all  D．In time

8.                A．less            B．more           C．most D．least

9.                A．didn’t         B．do             C．don’t   D．did

10.               A．who           B．whatever       C．which D．whichever

11.               A．And           B．But            C．Or   D．So

12.               A．carrying on      B．taking part in     C．joining    D．adding up

13.               A．football        B．play           C．video D．film

14.               A．look           B．character       C．appearance    D．expression

15.               A．spiritual        B．material        C．mental    D．physical

16.               A．affect          B．effect          C．trouble    D．doubt

17.               A．when          B．as if           C．because   D．if

18.               A．them          B．this            C．it D．that

19.               A．Apart from      B．Instead         C．Because of D．Instead of

20.               A．student        B．doctor         C．citizen D．teacher