Since new technologies are ever growing, employers now have the chance to monitor （监控） their employees to make them spare more time to work when they use their phones, computer terminals, emails and even when an employee is using the Internet．
Recent surveys have shown that a majority of employers monitor their employees’ activities．It was found that three fourths of employers monitored the websites their employees visited in order to prevent improper surfing．The survey further indicated that 65% of employers used software to block connections to websites considered off limits to employees．One third of employers monitored their employees’ number of keystrokes and the amount of time spent on the keyboard and lastly just over half of the employers surveyed review and kept email messages．
Most of the time, email is not considered private if the email system is used at a company, the employer owns it and is allowed to review its contents．Email messages that are sent within the company, as well as those that are sent from the employee’s terminal to another company, or from another company to the employee are subject to monitoring．If an email is deleted out of the employee’s account, that doesn’t mean that they are totally deleted．The messages are kept in memory．Emails are often backed up along with other important data from the computer system．If an employer’s email policy specifically states that messages marked as “private” will be kept confidential （机密的）,however, there may also be some exceptions to that policy （政策）．
In order to know their employer’s email policy, employees should read over the employee handbook．If the handbook doesn’t address the issue of email monitoring, they should speak with their employer about their policy for emails and privacy．Currently there are very few laws that address workplace privacy; however, there are some organizations that are working to advocate for employees so that there will be a stronger government regulation of employee monitoring activities．
【小题1】According to the author, the employers’ monitoring ____．

At times the balance in nature is ______ , resulting in a number of possibly unforeseen effects.

A. troubled           B. confused           C. disturbed         D. puzzled

One day while shopping in a small town in southern California, it was my misfortune to be approached by a clerk．He seemed most unfriendly and not at all concerned about my intended purchase．I bought nothing, and marched angrily out of the store．
On the outside was a dark-skinned young man in his early twenties．His expressive brown eyes met and held mine, and in the next instant a beautiful, bright smile covered his face．I gave in immediately．The power of that broad smile dissolved all bitterness within me, and I felt the muscles in my own face happily responding．
"Beautiful day, isn't it?" I remarked, passing．Then I turned back．"I really owe you a debt of thanks," I said softly．
His smile deepened, but he made no attempt to answer．A Mexican woman and two men were standing nearby．The woman stepped forward and volunteered, "Sir, but he doesn't speak English．Do you want me to tell him something?" In that moment I felt transformed．The young man's smile had made a big person of me．My friendliness and good will toward all mankind stand ten feet tall．
“Yes,” my reply was enthusiastic and sincere, “tell him I said, ‘Thank you!’”
“Thank you?” The woman seemed slightly puzzled．
I gave her arm a friendly pat as I turned to leave．"Just tell him that," I insisted．"He'll understand．I am sure!"
Oh, what a smile can do! Although I have never seen that young man again, I shall never forget the lesson he taught me that morning．From that day on, I became smile-conscious, and I practice the art diligently anywhere and everywhere, with everybody．n
【小题1】Why did the author leave the store angrily?

Not many people know that U.S. President Calvin Coolidge did not always live in the White House. Sometimes he lived in the nearby Willard Hotel.
Once, in the middle of a night, the President awoke to see a thief searching his clothes. Coolidge calmy spoke up from the darkness, “I wish you wouldn’t take that watch.”
“Why?” asked the shocked man.
Coolidged answered, “Take it near the window and read what is engraved on the back of it.”
The man read, “Presented to Calvin Coolidged, Speaker of the House, by the Massachusetts General Court.” He was very surprised!
“Are you President Coolidge?” he asked. He had never thought he would find the president sleeping in a hotel!
“Yes, I am” Coolidge said. Then he asked, “Why are you doing this,Son?”
The young man explained that he and a friend traveled to Washington during their college vacation. They spent all of their money and had no money to pay the hotel bill and the train tickets back to school.
Coolidge added up those fees. It came to $32.  That may not sound like much now, but it was a big sum then. “I’ll give you the $32 as a loan,” the President said, “And I expect you to pay me back.”
The youth thanked him. Coolidge left him with this warning: “Son, you are a nice boy, you are better than you are acting. You are starting down the wrong road. Just remember who you are.”
It wasn’t until after the death of Mr.Coolidge that this story was allowed to come out. It was first published in the Los Angeles Times. And the most interesting of all is that the President’s notes show that the young man was indeed better than he was acting. He repaid the $32 loan in full.
【小题1】.The president stopped the youth from stealing the watch because         

Jenna, a popular girl from Westwood Middle School, had graduated first in her class and was ready for new  16  in high school.

17, high school was different. In the first week, Jenna went to tryouts(选拔赛)for cheerleaders(拉拉队队员). She was competing against very talented girls, and she knew it would be 18 for her to be selected. Two hours later, the  19  read a list of the girls for a second tryout. Her heart  20  as the list ended without her name. Feeling  21 , she walked home carrying her schoolbag full of homework.

Arriving home, she started with math. She had always been a good math student, but now she was  22 . She moved on to English and history, and was  23  to find that she didn’t have any trouble with those subjects. Feeling better, she decided not to  24 math for the time being.

The nest day Jenna went to see Mrs. Biden about being on the school  25 . Mrs. Biden wasn’t as  26  as Jenna. “I’m sorry, but we have enough  27  for the newspaper already. Come back next year and we’ll talk then.” Jenna smiled  28  and left. “Why is high school so  29 ?” she sighed.

Later in  30  class, Jenna devoted herself to figuring out the problems that had given her so much  31 . By the end of class, she understood how to get them right. As she gathered her books, Jenna decided she’d continue to try to  32  at her new school. She wasn’t sure if she’d succeed, but she knew she had to  33 . High school was just as her mom had said: “You will feel like a small fish in a big pond  34  a big fish in a small pond. The challenge is to become the  35  fish you can be.”