To: manager@ tastytreat.com.ca
Date: Monday, 7 October, 3:34p.m.
From: raymondyuen@ canada.net
Subject: Complaint
Dear Mr. Price,
I have eaten in your restaurant many times and have always been happy with the food and service. This makes what happened last Saturday even more disappointing.
It was my son’s birthday so we booked a no-smoking table at your restaurant for 7:30 p.m. We arrived on time but were told that our table was not yet ready. At 8:00 p.m., we were given a table in the smoking section. I asked to move but I was told that there were no other tables. A lot of people were smoking so it was uncomfortable and unhealthy.
Our first waitress, Janet, was very polite and helpful. She gave us free drinks for waiting so long. Our food also came quickly and looked fresh and tasty. When my wife had eaten most of her meal, she found a dead cockroach （蟑螂） in her vegetables. She was shocked and wanted to leave. At first, the waitress told us it was a piece of garlic（蒜）. When we told her that garlic does not have legs, she apologized and took the food away.
We asked for the bill, expecting not to pay for my wife’s meal. Nobody came. After 15 minutes, I asked to see the manager. The head waiter told us that you were on holiday. I complained again about the horrible cockroach. He told me Janet had finished work. He didn’t believe my story and gave me a bill for three meals. I argued with him but was forced to pay.
The waitress, Janet, was always friendly, but I would like an apology from your impolite head waiter and a full refund （退款） for our meal. It cost $68. Until then, I will not be eating at your restaurant or recommending it to anyone.
You can contact me at 742-3254 or through e-mail if you want more information.
Thank you for your attention.
Yours sincerely,
Raymond Yuen
69. We learn from the text that last Saturday Mr. Yuen _____.
A. was satisfied with the restaurant. B. was disappointed with the restaurant
C. had to wait for his food D. ate for the first time at the restaurant
70. The writer had to pay the bill because _______.
A. the head waiter would not believe his story
B. the manager was on holiday
C. Janet didn’t believe there was cockroach in the vegetables
D. his wife had eaten most of her meal
71. Which of the following is not true according to the passage?
A. Mr.Yuen demanded that the head waiter apologize to him.
B. Mr.Yuen asked for a full refund for their meal.
C. Mr.Yuen will not eat at the restaurant any more.
D. The head waiter was not as polite as Janet.
科目：高中英语 来源：2010年河南省卫辉市高级中学高一上学期第三次月考英语卷 题型：阅读理解
Researchers believe that the insect(昆虫) is better at managing congestion (拥挤) than humans. Ants are the most many type of animal on earth with brains that contain about 250,000 cells ---- the largest among insects.
Now an intelligence expert Dr. Dirk Helbing says understanding more about ants could help solve one of the headaches of modern life -- road congestion.
His team set up an "ant motorway" with two routes of different widths from the nest to some sugar syrup (糖浆). Soon the narrower（更窄的） route soon became crowded（拥挤的）. But when an ant returning along the crowded route to the nest met with another ant just starting out, the returning ant pushed the newcomer onto the other path. However, if the returning ant had enjoyed a trouble-free journey, it did not send the newcomer in a different direction.
The result was that just before one route became clogged , the ants had turned to another route and traffic jams never formed.
The researchers also created a computer model of more complex ant networks with routes of different lengths. The team found that even though ants being sent in another direction sometimes took a longer route, they still got to the food quickly and efficiently.
Dr. Helbing, of the Dresden University of Technology in Germany, said that while you cannot allow cars to meet with traffic coming in the opposite（相反的）direction as a form of traffic control, you could do the next best thing and allow them to communicate.
His plan is to force cars traveling in one direction to tell oncoming traffic what the conditions they are about to meet with-- so they can avoid that situation if necessary.
【小题1】The first paragraph suggests that _______.
| A．ants have a special way to manage congestion |
| B．ants are clever and good at dealing with the traffic jams because of developed brain |
| C．insects are similar to animals in dealing with the traffic jams because of developed brain |
| D．insects have more advantages than humans |
| A．cleaned | B．narrowed | C．crowded | D．shortened |
| A．The ant will change the direction of its own. |
| B．The ant stopped the newcomer from moving ahead and forced the newcomer to wait there patiently. |
| C．The ant can't direct the newcomer. |
| D．The ant will push the newcomer to the other route, so traffic jams won't form. |
| A．The cars cannot be allowed to communicate with traffic coming in the opposite direction. |
| B．The cars can communicate with traffic in the same direction. |
| C．The cars that travel in one direction can tell oncoming traffic about the traffic conditions. |
| D．We should build more routes of different lengths and widths. |
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Are you an optimist? Do you look at your glass and see it as half full? Do you believe that every cloud has a silver lining and that things generally turn out for the best? Do you believe that if something is meant to be, it will be? If you reply “yes” to all of these questions, then you are an optimist. You probably are enthusiastic, cheerful and outgoing. You may be successful at work and in love.
But you may be misguided because things don’t turn out for the best. You may believe that when one door closes another one opens (for example, you may fail to obtain a new job; another chance will come around soon). Wrong. When one door closes, another door slams (砰然关上) in your face. That’s bitter reality.
Now a book has been published which confirms what pessimists (悲观者) have suspected all along. It’s called The Positive Power of Defensive Pessimism. Its author argues that defensive pessimism can lead to positive results. Defensive pessimism is a strategy used to manage fear, anxiety and worry. Defensive pessimists prepare for the things by setting low outcomes for themselves. They carefully consider everything that may go wrong and plan for ways to handle these problems. And this gives them a sense of control. Lawrence Sanno, a psychology professor, says, “What’s interesting about defensive pessimists is that they tend to be very successful people, so their low opinion of the situation’s outcomes is not realistic. They use it to motivate themselves to perform better.”
So far, so good. This is not rocket science. Defensive pessimists prepare carefully and consider what might go wrong, whether at work, on date or even in a sports game. It makes sense to have a back-up plan. There are many sayings in English urging caution. For example, “Don’t put all your eggs in one basket.” And “Don’t count your chickens until they hatch.” To have a confident and optimistic approach to life’s problems is good. But listen to what Woody Alien, the American comedian says, “Confidence is what you have before you understand the problem.”
There are pros and cons to being an optimist and a pessimist. Don’t feel bad if you see the glass half empty. You are a realist. But lighten up and hook up with someone who sees the same glass half full.
1.What’s the passage mainly about?
A. A book that has recently been published.
B. How to become successful in life.
C. The dangers of being too optimistic.
D. The benefits of defensive pessimism.
2.The underlined sentence “This is not rocket science” (Para. 4) means __________.
A. it’s not a dangerous thing to do
B. it is quite simple to understand
C. the cost is not so high
D. there is no real proof
3.Which of the following English expressions would a defensive pessimist believe?
A. Don’t put all your eggs in one basket.
B. The glass is half full not half empty.
C. Whatever will be, will be.
D. Every cloud has a silver lining.
4.The writer would probably describe himself as __________.
A. an optimist B. a defeatist C. a realist D. a scientist
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A .drive B. absolutely C. construct D. leadership E. Policies
F.realization G. Pressures H.Definition I.Challenging J. particularly
Leadership is a difficult concept to explain because everyone defines it differently. From my personal experiences as a student leader, I can tell you that there is no single ___1.___of leadership, ___2.___with students leaders. You are a leader, a student and a peer, so this role can be especially difficult to manage. As a student leader,you deal with academic__3.___,as well as added pressure of leading group of your peers. As, the president of Fuse, the contemporary dance group at Colgate University, I experienced many ups-and-downs with___4.__. Thankfully, my passion for this dance club gave me the ____5.___to lead my fellow dancers.
Finding an activity that is both enjoyable and __6.___is the first step. In order to be a good leader, you must be personally interested in what you are leading, whether it's debating,cooking or robotics. In my case, dance has always been of interest to me, from my grandfather teaching me salsa to early childhood training with ballet, and so I always that dance would be part of my life. Once I arrive on my college campus, ready for my college adventure, I had a sudden ___7.___: wandering around the Student Activities Fair, I saw no contemporary or modern dance clubs I panicked.
After meeting a fellow dancer at Freshmen Orientation, we found that we shared the same passion and desire to start a club. We held auditions,created club____8.___and held practices. The process of creating the actual club was both fun and challenging because we had to figure out school club regulations, __9.__many club rules, obtain 60 signatures of supporters and overcome other obstacles. As it turns out, this process was not a walk in the park for us.
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"Everything happens for the best, "my mother said whenever I faced disappointment, "If you 21 on, something good will happen some day."
Mother was right, as I discovered after graduating from college. I had 22 myself for a sports announcer. So I went to Chicago to knock on the door of every station and was 23 every time. In one station, a kind lady told me that 24 stations wouldn't employ a person without 25 since I had just graduated. "Go out in the town and find a small station that might give you a chance, "she said.
I returned to Dixon, where I had finished my high school education and had 26 in the school football team. My father said that our town had built a store and wanted a man to manage its sports department. The job sounded just 27 for me but I wasn't hired.
My disappointment had 28 as if by design. "Everything happens for the best," Mum 29 me. Dad lent me his car to look for a job. I tried WOC Radio Davenport. The program director told me they had already hired an announcer. 30 I left his office, I asked aloud," 31 can a fellow get to be a sports announcer if he can't get a job in a radio station?" Suddenly, I heard the director 32 . "Do you know anything about football? " Then he asked me to 33 an imaginary game. It was easy, and I did it without difficulty. The director was 34 and told me I would be broadcasting a game on the 35 Saturday.
1. A．put B．take C．move D．carry
2. A．devoted B．designed C．found D．enjoyed
3. A．invited B．promised C．refused D．accepted
4. A．large B．all C．no D．small
5. A．experience B．examination C．agreement D．college
6. A．played B．joined C．taken D．fought
7. A．possible B．successful C．right D．important
8. A．shown B．disappeared C．resulted D．turned
9. A．woke B．advised C．demanded D．reminded
10. A．While B．After C．Before D．So
11. A．What B．How C．Whenever D．Wherever
12. A．calling B．answering C．broadcasting D．announcing
13. A．make B．act C．broadcast D．play
14. A．moved B．sorry C．thankful D．satisfied
15. A．future B．coming C．last D．later
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Sometimes there doesn’t seem to be enough rain. Other times there is too much. Maybe thereisn’t a lot we can do to control the rain, but there is a lot we can do to reduce problems caused bydifferent rainfall patterns.
A new development at the London Wetland Centre in Barnes solves the problems of managingwater with a “Rain Garden”. We are likely to be hearing about it a lot more often over the next fewyears. The idea is that the garden owner can store rainwater and use it in dry periods. They canreduce the problems caused by extra rain this way.
One of the key problems that the rain garden tries to deal with is the problem caused by toomuch water in the street. In a natural environment, a lot of rainwater is sent back into the air byplants. Much is also absorbed deep into the ground, and flows into streams and rivers. What happensin city environments can be completely different —— a large amount of rainwater flows straight offthe hard surfaces of roofs and roads. The harder the rain, the less likely it will be absorbed into theground —— floods are the result. Rainwater running off roads is often polluted.
The rain garden deals with living plants rather than hard surfaces. Plants are designed to holdwater and release it slowly, either into the ground, to be absorbed by plant roots (and so eventuallyback up into the atmosphere) or to go down into the water table. Not only does the rain gardenreduce the amount of water that flows onto the street, but it helps to clean it because plants are very goodat breaking down pollutants(污染物).
1.What’s the main idea of the first paragraph?
A．Explaining why there is a lack of rain at times.
B．Introducing several different patterns of rainfall.
C．Telling us how to avoid problems caused by rain.
D．Giving the idea that there are ways to manage rain water.
2.According to the second paragraph, “Rain Gardens" are likely to _____.
A．harm the environment in the short run
B．become popular over the next few years
C．be turned down by most new developments
D．be too expensive for common people to accept
3.We can learn from the third paragraph that _____.
A．floods are often the results of small rains
B．a heavy rain is less difficult for plants to absorb
C．the rain garden helps send rainwater back into the air
D．larger amounts of rainwater flow straight off in city environments
4.According to the last paragraph, what does the rain garden help to clean?
A．The plants B．The ground. C．The water. D．The street.
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