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20.假如你是李华,一个月前在某国外网站买了一本《牛津英文词典》(Oxford English Dictionary),至今仍未到货,参照要点提示,用英文给经理写一封投诉信.
1.说明投诉原因
2.表达自己的不满
3.提出解决方案
注意:
1.词数100左右;
2.开头结尾已给出;
3.可以适当增加细节,以使行文连贯.
参考词汇:退款refund
Dear Manager,
I'm writing to complain that I haven't received the Oxford English Dictionary that I ordered on your online bookstore yet.(高分句型一)(说明投诉原因)
I ordered it one month ago,but it hasn't reached me on time as your company had promised.I have been preparing for an important examination,during which the dictionary is of great use to me.(高分句型二)Without it,I'm not able to fully understand all the new words.(表达自己的不满)As for my dictionary,you should look into the case and reply as fast as you can.In addition,I hope you can deliver my dictionary to me as soon as possible or refund my money.I do hope your service can improve from now on.(高分句型三)(提出解决方案)
I'm looking forward to your early reply.
Yours,
Li Hua.

分析 本篇书面表达属于提纲类作文,根据提示信息假如你是李华,一个月前在某国外网站买了一本《牛津英文词典》(Oxford English Dictionary),至今仍未到货,参照要点提示,用英文给经理写一封投诉信,写作时注意以下几点:1、仔细阅读有关提示,弄清试题提供的所有信息,要点包括:说明投诉原因;表达自己的不满;提出解决方案.
2、提纲是文章的总体框架,要在提纲的范围内进行分析、构思和想象.要依据提示情景或词语,按照一定逻辑关系来写.本文写作时可以按照要点所给的顺序写.3、根据要表达的内容确定句子的时态、语态.4.注意使用高级词汇和句式,以增加文章的亮点.
【亮点说明】本文结构紧凑,层次分明,而且使用了多种表达:on time 按时,及时;prepare for为…做准备;be of great use有用的;As for至于;look into 调查,研究;In addition另外;from now on从现在起;look forward to 盼望;
I'm writing to complain that I haven't received the Oxford English Dictionary that I ordered on your online bookstore yet.(高分句型一)
I have been preparing for an important examination,during which the dictionary is of great use to me.(高分句型二)
I do hope your service can improve from now on.(高分句型三)

解答 Dear Manager,
       I'm writing to complain that I haven't received the Oxford English Dictionary that I ordered on your online bookstore yet.(高分句型一)(说明投诉原因)
       I ordered it one month ago,but it hasn't reached me on time as your company had promised.I have been preparing for an important examination,during which the dictionary is of great use to me.(高分句型二)Without it,I'm not able to fully understand all the new words.(表达自己的不满)As for my dictionary,you should look into the case and reply as fast as you can.In addition,I hope you can deliver my dictionary to me as soon as possible or refund my money.I do hope your service can improve from now on.(高分句型三)(提出解决方案)
       I'm looking forward to your early reply.
                                                                                                   Yours,
                                                                                                  Li Hua

点评 英语写作是一项主观性较强的测试题.它不仅考查学生的写作基础而且还考查学生在写作过程中综合运用语言的能力.在撰写时要注意主谓语一致,时态呼应,用词贴切等.要提高英语写作水平,需要两方面的训练:一是语言基础方面的训练,要有扎实的造句、翻译等基本功,即用词法、句法等知识造出正确无误的句子;二是写作知识和能力 方面的训练以掌握写作方面的基本方法和技巧.

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