Last week, I took a sales class for female business owners. The
36 thing the instructor did was ask if anyone had been the victim of a
37 sales experience. Every person in the room
38 her hand.
When she knew details, we learned that the
39 situations had one thing in common. It
40 that whenever a class member had a bad sales experience, it involved the
41 promising something he wouldn’t or couldn’t deliver.
The example I
42 with the class was a current one. I bought a summer membership at our community pool
43 because it advertised a lovely baby pool to which I could escape with my active one and four year-olds. However, every time I’ve used the pool this summer, the baby area has been
44 . Too much chlorine(氯气),
45 one manager.
I’m sure the pool director was very apologetic that his
46 had been inconvenienced, and that’s nice, but the
47 is that I did not get what I paid for. When the baby pool was closed, I had to swim with my
48 in the adult pool, which did not 49 me the control I wanted and as such, was quite stressful. I would have rather stayed home.
The pool has
50 a customer. I will not be buying a pass next summer.In work and in life, it is really important not to
51 something you can’t deliver, because at best, it will improve your
52 . At worse, you could lose your job.
53 , before you assure a co-worker or customer that you can get something done, make sure that your boss or someone higher-up isn’t going to step in and force you to
54 your plan. You are not God, so don’t lead people to believe that you
55 the universe.
小题1: | A.last | B.first | C.latest | D.only |
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小题2: | A.good | B.miserable | C.bad | D.wonderful |
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小题3: | A.raised | B.rose | C.arose | D.aroused |
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小题4: | A.negative | B.supportive | C.positive | D.pessimistic |
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小题5: | A.appeared | B.noticed | C.seemed | D.presented |
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小题6: | A.seller | B.buyer | C.shopper | D.assistant |
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小题7: | A.told | B.shared | C.held | D.spoke |
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小题8: | A.roughly | B.correctly | C.naturally | D.precisely |
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小题9: | A.closed | B.turned | C.switched | D.forbidden |
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小题10: | A.announced | B.claimed | C.declared | D.exclaimed |
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小题11: | A.colleagues | B.fellows | C.customers | D.children |
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小题12: | A.point | B.subject | C.sense | D.truth |
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小题13: | A.friends | B.students | C.kids | D.cousins |
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小题14: | A.supply | B.afford | C.provide | D.undertake |
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小题15: | A.gained | B.acquired | C.hurt | D.lost |
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小题16: | A.promise | B.serve | C.accommodate | D.explain |
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小题17: | A.mood | B.relationships | C.feelings | D.learning |
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小题18: | A.However | B.Instead | C.Therefore | D.Besides |
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小题19: | A.abandon | B.continue | C.change | D.conduct |
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小题20: | A.command | B.demand | C.contain | D.control |
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